What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Lara H.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2022
Automate our sales and increase customer relation.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It is flawless to invoke changes for the nontechnical user because it's way easier to use. The code can easily be pulled out anytime and can be changed. It helps you building APIs which can be manipulated easily but even non-technical workers as well. It controls your content from anywhere. It helps you create and distribute your content. It is easy to distribute globally. It provides you centralized content management hub so data can be accessed easily. It provides product improvements as well. It is user-friendly and speed is really good. It provides you excellent customer service. It is great for marketing.
What is your favorite aspect of this product?
Salesforce is the best customer relation management application all of its features work well for automating our sales. Lead management features let mAs Zoho CRM is an online application so it requires a strong internet connection for work seamlessly and prices are very high, I found the price of premium version very high for our small company. Customer support service doesn't respond quickly, so these are the cons I found in this application and these issues need to be resolved for better performance.
What do you dislike most about this product?
As Salesforce CRM is an online application so it requires a strong internet connection for work seamlessly and prices are very high, I found the price of premium version very high for our company.
What recommendations would you give to someone considering this product?
It is very helpful for our sales management and customer relations management. lead management, Process automation, Campaign management, and social media integration are its features I like most and the features help me to manage customer details and their orders. The user interface is very easy I am using this application for a long time and it and its integration with other applications is a perfect for fast workflow.
Pros
- Continually Improving Product
- Efficient Service
- Client Friendly Policies
- Acts with Integrity
Cons
- Less Performance Enhancing
Godfrey M.
- Role: Finance
- Industry: Energy
- Involvement: End User of Application
Submitted Apr 2022
The greatness of salesforce CRM
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Streamlines business process by giving tine to scale the processes. Report and dashboard that allow sales managers to track key sales figure along with sales reps' performance. Sales path that allow sales manager to define the sales process and makes it easily manageable.
What is your favorite aspect of this product?
Tracking of team performance within a single dashboard. Saving time by automating manual tasks. Increased opportunities by reaching more leads , faster. Take-up drag and drop functionality via the sales cloud license salesforce allow you to change and automate our commercial activities.
What do you dislike most about this product?
Connectivity with OS365 is limited and cumbersome to configure.
What recommendations would you give to someone considering this product?
It is a great CRM that i highly recommend its use for your solution 10/10
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Robert-McKay P.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2022
An amazing sales software for the business.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The best part regarding salesforce is that the customization abilities, and that we can customise according to our sales process, business needs, involvement of various teams, and whatnot. It’s extremely versatile in that sense, though the setup could be a very little tough and might take quite little bit of time. It supports integrations with nearly each major software system out there.
What is your favorite aspect of this product?
It’ simple to customise Salesforce into what you wish for your business—staying on task, creating views and dashboards organized as a team and company. It’ the simplest CRM out there. The Lightning UI is currently a lot of powerful than ever. Our end-users now have the chance to report and explore sales information with simply a number of clicks and intuitive graphics. Salesforce CRM is straight to the purpose on the surface but also can permit you to deep dive and acquire artistic with reportage and analytics.
What do you dislike most about this product?
Building reports will generally be discouraging if you haven’t had the right coaching and enablement. Most users can figure it out independently, however, it’s going to take longer. If you don’t return from an information background, it may be a challenge. However, the chance to create custom dashboards remains a really helpful and cooperative feature.
What recommendations would you give to someone considering this product?
If you’re on the fence regarding adopting the system, do it. If you wish to stay up with the times and permit your groups to succeed with analytics that supports their actions or point out desires for change, this can be the system for you. Most tech corporations use SFDC, so in terms of however it compares to it’ competitors…well, it doesn’t. It blows all out of the water! There’ a reason everyone else is using it, don’t be left within the dust!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features