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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Katlyn K.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Outdated, but universally used

Likeliness to Recommend

6 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It has deep connections to corporations, so many use it and it's going to be difficult to walk away from it. However, its features are outdated and the technology isn't great.

What is your favorite aspect of this product?

It integrates, holds lots of history on leads, everyone uses it.

What do you dislike most about this product?

It's outdated and not high tech.

What recommendations would you give to someone considering this product?

Use this if you care about integrations.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mark A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Very Powerful CRM Platform and Easy to Use!!!

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Excellent and This CRM is easy to use!!

What is your favorite aspect of this product?

Salesforce is the best. Basically. Essentially for my whole deals vocation I've utilized Salesforce, and any time I've seen or attempted to utilize an option CRM, I've been unamused. It has perpetual usefulness, interminable customization, unending modules, and now it's so exceptionally settled as a class ruler that individuals take courses in Salesforce and devote their whole professions to their Salesforce skill.

What do you dislike most about this product?

There's very little I despise. Little organizing things that emerged with the Lightning update perhaps. For instance, in an open door view, when you have alternate routes on the right board, it cuts everything off pointlessly. On mine, the extremely upper right box on the open door view is contacts. Regardless of whether the name is Dave, it'll say "Da..." as though there wasn't space for his complete name, yet there will be a couple crawls of void area to the right where there was totally space for his first name as well as his last name as well.

What recommendations would you give to someone considering this product?

I know it's not the least expensive choice, but rather it's the most ideal choice. As you scale your group, it'll turn out to be increasingly more challenging to switch over to Salesforce, so you should do it now. Truly assuming I'm thinking about a situation at an organization and I discover that they don't have Salesforce, I (and loads of other AEs) view it as a point deducted while contrasting propositions for employment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jimmy W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Very well structured and handy!!

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Good customer service.

What is your favorite aspect of this product?

Salesforce is top dog. Basically. Essentially for my whole deals profession I've utilized Salesforce, and any time I've seen or attempted to utilize an option CRM, I've been unamused. It has unending usefulness, interminable customization, perpetual modules, and now it's so exceptionally settled as a class lord that individuals take courses in Salesforce and commit their whole vocations to their Salesforce ability.

What do you dislike most about this product?

There's very little I detest. Little arranging things that emerged with the Lightning update perhaps. For instance, in an open door view, when you have alternate ways on the right board, it cuts everything off superfluously. On mine, the extremely upper right box on the open door view is contacts. Regardless of whether the name is Dave, it'll say "Da..." as though there wasn't space for his complete name, yet there will be a couple creeps of blank area to the right where there was totally space for his first name as well as his last name as well.

What recommendations would you give to someone considering this product?

I know it's not the least expensive choice, but rather it's the most ideal choice. As you scale your group, it'll turn out to be increasingly more hard to switch over to Salesforce, so you should do it now. Truly assuming I'm thinking about a situation at an organization and I discover that they don't have Salesforce, I (and heaps of other AEs) view it as a point deducted while looking at propositions for employment

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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