What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Very well structured and handy!!!!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Jasmine C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
It brings your customers and company together
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The platform helps you integrate all your departments which includes your sales and marketing, commerce and services, financial and administration. The tool helps in lead management by capturing leads from all channels, blocking duplicated leads, campaign management, and Rule-based Scorings of generated Leads for sorting out the best lead for sales. The tools also help in Managing Customer details and Sales.
What is your favorite aspect of this product?
Departmental integration is an excellent way to keep all teams updated regarding all sales updates. Leads management also helps to stay connected to the most profitable customers. The app is scalable and can be used by any business sector including SMEs. The support team is adaptive as they know which customer or industry they are dealing with and provide them with the required support.
What do you dislike most about this product?
Time consumption costs a lot which ultimately affects the team and platform productivity. Servers are also slow or very busy which further reduces productivity. Coding is needed on various ends which makes the tool non-user-friendly. The platform should focus on their goals as the tool is expanding, they are causing a gap in developing the CRM section which is causing lagging and integrations problems. Coding is not recommended in fast business as there is no time for users to code information, everything should be available with a click.
What recommendations would you give to someone considering this product?
Enable Machine Learning sales forecasting. It helps you create, track and analyze Quotes and orders with real-time sale insight. Also helps you customize and automate sales processes.
Pros
- Efficient Service
- Effective Service
- Acts with Integrity
- Transparent
Richard S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Great platform but very expensive.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The breadth of features, especially on the sales side.
What is your favorite aspect of this product?
Sales features - account management in particular is very intuitive.
What do you dislike most about this product?
The price.
What recommendations would you give to someone considering this product?
Make sure that you will get a lot of use out of the key features.
Pros
- Performance Enhancing
- Security Protects
- Reliable
- Enables Productivity
Cons
- Less Generous
- Charges for Enhancements
- Less Inspiring
