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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Joe F.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Product with great runway

Likeliness to Recommend

7 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

The product allows me to access dashboards/reports and make actionable decisions and allows me to review the business in one spot.

What is your favorite aspect of this product?

Dashboards and reports are easy to use and allow for some level of customization.

What do you dislike most about this product?

Some of the process and time to get additional items added or integrated.

What recommendations would you give to someone considering this product?

Scale. Their organization is always looking for new tools to integrate and grow. Both for their business and your own.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Less Efficient Service

Cess V.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Give it a try won’t regret

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It is more easy to use and it is access ease and friendly user

What is your favorite aspect of this product?

When it comes in getting data

What do you dislike most about this product?

Some technical issues maybe

What recommendations would you give to someone considering this product?

Definitely worth a try

Pros

  • Helps Innovate
  • Includes Product Enhancements
  • Security Protects
  • Continually Improving Product

Vedant G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Overall a fantastic product but little costly

Likeliness to Recommend

7 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Its intuitive user interface,better cloud integration and user friendly fuctionality differentiates it from other

What is your favorite aspect of this product?

Its innovative market approach and better app customization are some of my favourite aspects

What do you dislike most about this product?

Its industry specific version is time consuming and costly too.also There is no native system to back office system This thing a user dislikes much

What recommendations would you give to someone considering this product?

Better customization and cloud integration makes it flexible but no native integration feature affects its flexibilty too

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Caring

Cons

  • Less Effective Service
  • Under Delivered

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