What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.7
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 8.6
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Salesforce Sales Cloud Enterprise Reviews
Abhinav B.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2022
Many in one
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
I don't there are any similar products related to Salesforce Sales Cloud. It Provides many features which includes but not limited to sales path, Account, Contacts, Opportunity and other out of the box features.
What is your favorite aspect of this product?
Sales path is what I likes the most.
What do you dislike most about this product?
I don't think there is anything that I disliked about this.
What recommendations would you give to someone considering this product?
Just go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Effective Service
Ryan B.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Salesforce Sales Cloud Enterprise Has It All
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Sales force Sales Cloud suite is perfect and effective tool for customers relationships management and best in analytics and reporting.
What is your favorite aspect of this product?
Capabilities of analytics and reporting, customization and intellectual integration with other existing IT products.
What do you dislike most about this product?
Nothing to dislike upon its functionality and services since it meets all its meant for.
What recommendations would you give to someone considering this product?
I just advise all considering it to pick it and implement into use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Adam G.
- Role: Operations
- Industry: Other
- Involvement: Vendor Selection and Purchasing
Submitted Dec 2021
Not for Small Companies
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Sales cloud is big. Really Big. It can do almost anything you need it to. However, for smaller companies without a dedicated SFDC engineer it's probably more than you need. I would first look to other off-the-shelf solutions. Just because salesforce is the biggest doesn't mean that it's the best for all companies. I find that it's more than what we need. We have a Lambo and we need a Civic.
What is your favorite aspect of this product?
You can bend salesforce into whatever you need it to be. Though customizations can be expensive and confusing without experts to help along the way.
What do you dislike most about this product?
I don't think it's the right product for smaller companies. It's too big, too much and there isn't a great way to scale it down.
What recommendations would you give to someone considering this product?
Spend some times with your needs analysis and understand other products out there are on the market. Salesforce is also quite expensive and you might be able to spend must less and still get exactly what you need.
Pros
- Reliable
- Continually Improving Product
- Respectful
- Helps Innovate
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Leverages Incumbent Status
