What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.7
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 8.6
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Salesforce Sales Cloud Enterprise Reviews
Courtney S.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2021
Love Salesforce!!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Ease of use of Salesforce
What is your favorite aspect of this product?
The leads and dashboards
What do you dislike most about this product?
Takes KPIs a long time to update
What recommendations would you give to someone considering this product?
You will love it!
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Daniel B.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Dec 2021
Great cloud based software
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
I've used some other CRM's like Hubspot but none of them can be customized quite like Salesforce can
What is your favorite aspect of this product?
Salesforce.com is extremely customizable. I would not consider it an out-of-the-box solution, although its standard fields allow for fundamental CRM activities and reporting.
What do you dislike most about this product?
Duplicate and Matching rules should be automatically activated when implementing the CRM to ensure data integrity.
What recommendations would you give to someone considering this product?
Salesforce.com is well-suited for established organizations with a solid clientele roster and a dedicated Business Development and Account Team
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Alaia S.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
High learning curve, but excellent product
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud Enterprise has an incredible breadth of features.
What is your favorite aspect of this product?
I really appreciate the customer relationship management portion of the product.
What do you dislike most about this product?
Initially, it was very challenging to learn.
What recommendations would you give to someone considering this product?
Don't hesitate to use it if your company has a sales team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features