What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Sunny M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Fantastic Product
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Integration with Salesforce Platform. One spot for everything CRM
What is your favorite aspect of this product?
Consistent updates and new features
What do you dislike most about this product?
Down a lot
What recommendations would you give to someone considering this product?
Having everything in one place makes it easier and efficient to use. Ensure your organization has both.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Katebah A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Amazing product that continued to innovate!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud is a unique platform used by the sales team across almost all organizations. They have built the software and the platform with sales reps in mind from the ability to manage all opportunities to deals and leads. All the features align with a sales team's needs and metrics important to showcase to the executive team and shareholders revenue being generated.
What is your favorite aspect of this product?
I appreciate the ability to customize the platform and overall process per organization and the ability to have a comprehensive view of all the metrics necessary.
What do you dislike most about this product?
There can be error messages that are not very clear and requires the assistance of IT owner/manager of the platform to support which is not always feasible. Support could be improved and maybe have access to customer support provided by Salesforce.
What recommendations would you give to someone considering this product?
It is very important to ensure you are part of the implementation process to really understand what verbiage is used in lead generation, deal management, and opportunity tracking overall.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Dani J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Overall Salesforce helps me do my job better.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
connects with almost everything
What is your favorite aspect of this product?
connections and a one portal for everything
What do you dislike most about this product?
lots of "steps" and fields
What recommendations would you give to someone considering this product?
Set it up correctly
Pros
- Unique Features
- Transparent
- Helps Innovate
- Reliable