What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSalesforce Sales Cloud Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Enterprise.
87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
Translation missing: en.product_page.ratings.score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Translation missing: en.product_page.ratings.score 8.7
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Conversation Intelligence
Translation missing: en.product_page.ratings.score 8.6
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
Claire J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Fantastic product that increased Sales Deals
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Easy to use, and a current modern CRM tool compared to other tools out there.
What is your favorite aspect of this product?
Cloud solution
What do you dislike most about this product?
Not that I disliked, but each company will utilise different aspects of the tool. I was happy with the areas I worked on
What recommendations would you give to someone considering this product?
Definitely worth looking at as a new CRM
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pranay G.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2021
Very reliable and dynamic software
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The brand name is of utmost priority. Multiple cases can be opened at one time and can be toggled in between. Also the integration of Amazon connect with sales force is really good. Custom dashboards can be created to track performances
What is your favorite aspect of this product?
Integration of different softwares into service cloud. Also the ability to create different dashboards to track various metrics.
What do you dislike most about this product?
Service cloud often have glitches, especially if another sales force is opened in another tab. Sometimes the screen would hung up on the loading page or the cases will not populate automatically as and when calls come in.
What recommendations would you give to someone considering this product?
It is a great product with fabulous customer support provided by the company. It is very dynamic and user friendly.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Jayant K.
- Role: Operations
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Nov 2021
I would definitely recommend to use Salesforce
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The features and scale it offer in terms of Lead generation programs and the benefit it offers to the Sales team is amazing. It also is so flexible in terms of being integrated with other softwares is very beneficial
What is your favorite aspect of this product?
The ease of use and the features it has.
What do you dislike most about this product?
For certain things it may not be intuitive enough while building dashboards
What recommendations would you give to someone considering this product?
Make it easier to use calculated fields in dashboard building.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate