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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

82

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of IT Administration

80

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Sushil A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

A complete CRM platform for enterprises

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

This is a platform for developing a dynamic website from end to end i.e. from the scratch to connectivity of the databases.

What is your favorite aspect of this product?

The favorite aspect is the integration of API services into the application which is make using salesforce sales cloud.

What do you dislike most about this product?

The complexity to understand the features in the tool while use in the beginning.

What recommendations would you give to someone considering this product?

This is the best tool for the enterprises for building the CRM applications.

Pros

  • Transparent
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mohamed J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

One of the most poxerful CRM's on the market !

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Very easy and intuitive tool that you could integrate in a click of a button with your whole digital eco-system

What is your favorite aspect of this product?

It offers a lot of services and features that can help you grow your business.

What do you dislike most about this product?

The price could be a little bit expensive for small companies.

What recommendations would you give to someone considering this product?

Salesforce CRM is a wonderful software that gives us several advantages and helps the users in their daily work through its services and features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

ABRAHAM P.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

"The best CRM for a SAAS"

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

1.- Its an easy to use product for a day to day work. 2.- You can involve all deppartments on it, IT, Sales, MKT, Growth, etc 3.- More ways of doing personalizations.

What is your favorite aspect of this product?

My favorite aspect is regarding sales, how you can track all activities since a MQL to a Close Won and how you can report the sales funnel. Its as easy as to manage a social network. Also all the integrations that you can do is amazing.

What do you dislike most about this product?

The Price.

What recommendations would you give to someone considering this product?

You dont have other options, try as much as you want but if you want a CRM to be personalized, efficient, easy to integrate with your other softwares, your only choice is Salesforce.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies

Most Popular Salesforce Sales Cloud Enterprise Comparisons

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