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Salesforce Sales Cloud Professional
What is Salesforce Sales Cloud Professional?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
99 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Professional?
Pros
- Respectful
- Helps Innovate
- Reliable
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Management
Lead Management
Analytics and Reporting
Collaboration
Activity and Workflow Management
Marketing Management
Customer Service Management
Account and Contact Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
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Salesforce Sales Cloud Professional Reviews
Dave P.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted May 2022
The gold standard in CRM
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
Functionality, reputation, reliability
What is your favorite aspect of this product?
Simple easy to use list email marketing functionality
What do you dislike most about this product?
Resistance to accommodate the small things to make life easier
What recommendations would you give to someone considering this product?
Give it a try, it will become a habit
Pros
- Transparent
- Reliable
- Performance Enhancing
- Enables Productivity
Jessica L.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Salesforce sales cloud is an amazing CRM platform.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
Salesforce is a particularly versatile platform that has grown plenty and in a short time, due to all the updates that are perpetually being delivered to it. It’s an scheme which will serve several industries, since it can have a particular product referring to any branch of work, thus it can satisfy the wants of any type of consumer, that makes it the most effective software package to store sales and details of orders for your organization as you’ll be able to properly store vital business information and reports during this software. It’s very simple to send contracts to your client and view their data in one go, from this platform.
What is your favorite aspect of this product?
I love how customizable Salesforce can be, i like the fact that I can combine my data to make my analytics inside different objects which it permits for third-party integrations, which may facilitate offer solutions to things very quickly because you also have the chat process and also the email process. Also, it gives me huge power to create my dashboards and reports on the info gathered in this so reducing my dashboard building efforts and provides me the flexibility to customise its fields according to my needs.
What do you dislike most about this product?
This could be supported the program manager or configuration of the application, however several of the views have too many fields with none information. Some aren’t clear on what they mean. Needs a great deal of scrolling through many blank fields to induce the relevant data that’s present throughout.
What recommendations would you give to someone considering this product?
Salesforce is feature-wealthy and blazing fast, it can be used as more than a sales tool, most of its options are straightforward to use and conjointly super useful like hints, coding window, Developer Console, SOQL, they’re helpful features precise that makes it the foremost economical and effective CRM we’ve ever used.
Pros
- Reliable
- Efficient Service
- Saves Time
- Altruistic
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
good product, and everybody's using it
Likeliness to Recommend
Pros
- Effective Service
- Caring
- Respectful
- Trustworthy
