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What is Salesforce Starter?
Sell more at record speed with Starter (formerly Sales Cloud Essentials) — and leave data entry in the dust. With Salesforce, speed, intelligence, and personalization doesn't stop at the desktop. Access and update your data anytime with the Salesforce mobile app. Easily follow up on leads, identify key contacts, and more. See an easy, customizable view of of all your sales details in Lightning, the latest version of Salesforce.
Company Details
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Get AssistanceSalesforce Starter Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
2
Since last award
94 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Starter?
Pros
- Reliable
- Performance Enhancing
- Altruistic
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Management
Lead Management
Account and Contact Management
Customer Service Management
Activity and Workflow Management
Mobile
Analytics and Reporting
Collaboration
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Vendor Capability Ratings
Ease of Customization
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Vendor Support
Ease of IT Administration
Salesforce Starter Reviews
Dharamvir S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
The best secure and reliable tool for CRM.
Likeliness to Recommend
What differentiates Salesforce Starter from other similar products?
This tool simplifies keeping track of the sales lifecycle, follow-up process, CRM, marketing strategies, and much more which is not easily possible by human effort nowadays. Easy to work on the sales opportunities and keep a track of them through alerts. It contains complete information like the answer and resolves customer questions, sends/receive email history of the customer, data against the report, meeting information and more information which makes my life so cozy. I can quickly design my customised dashboard just using drag & drop. Along with customisation, integration and deployment are also very easy and seamless.
What is your favorite aspect of this product?
Well-built backend API's to access the data from the backend systems. Analytics plays a vital role in this application that's why customer Analytics has proven an integration is best. The most likeable feature for me is the availability of this platform on almost all platforms without any limitations all platforms have the same set of features. The Professional Services team has access to so much more than normal users do. We had a Developer come in and build out a Community instance. Right after that build was done, the Developer left. That meant that I, as the System Admin, had to navigate through technical questions and concerns.
What do you dislike most about this product?
Though customisation is a very important factor in order to the growth of any organisation because different customers have different requirements. Due to the nth level of customisation sometimes we face application performance issues and we had to connect with the technical team. The loading times tied to some features can be slightly longer than I would want. Most of the time our issue was resolved with the help of technical support and service team but sometimes it takes a lot of time not sure due to the limited resource during this pandemic. I do wish there was more built-in logic so it is more foolproof in terms of basic functionality.
What recommendations would you give to someone considering this product?
Salesforce CRM is a very robust tool for CRM, offers great potential, is a high performance, this service is very good to use in large and medium organisations. I integrated "DocuSign eSignature" without any hiccup for digital signature needs and "Skype for Business" for collaboration across the team. The service integrates very well with emails, be it Outlook or Gmail, the software provides control of both contracts, quotes and orders. Due to its intuitive UI, this platform has become super user-friendly, and all credit goes to the magical dashboard. Along with the dashboard, reports, campaigns, leads, etc. are easily accessible.
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Saves Time
Abhisek P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Must-have CRM for any enterprise
Likeliness to Recommend
What differentiates Salesforce Starter from other similar products?
Brand, wide features, reliability
What is your favorite aspect of this product?
Very easy to use interface and consistent across sales and marketing experience
What do you dislike most about this product?
Lightning version could be made more user friendly than currently
What recommendations would you give to someone considering this product?
If you have a good no.of sales and marketing team then this CRM is a must have
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Lily M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Have used and it is very helpful day to day
Likeliness to Recommend
What differentiates Salesforce Starter from other similar products?
Name brand recognition
What is your favorite aspect of this product?
So much functionality
What do you dislike most about this product?
Sometimes hard to customize
What recommendations would you give to someone considering this product?
Make sure you have good data importing into it otherwise it's just a CRM
Pros
- Continually Improving Product
- Enables Productivity
- Effective Service
- Inspires Innovation
