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Salsify

Salsify

Composite Score
7.2 /10
CX Score
7.5 /10
Category
Salsify
7.2 /10

What is Salsify?

Salsify helps thousands of brand manufacturers, distributors, and retailers in over 140 countries collaborate to win on the digital shelf. The company’s Product Experience Management (PXM) platform enables organizations to centralize all of their product content, connect to the commerce ecosystem, and automate business processes in order to deliver the best possible product experiences across every selling destination. Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and ASICS, as well as retailers and distributors such as DoorDash, E.Leclerc, Carrefour, Metro, and Intermarché use Salsify every day to drive efficiency, power growth, and lead the digital shelf

Company Details


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Awards & Recognition

Salsify won the following awards in the Product Information Management category

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Salsify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salsify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salsify?

3% Negative
21% Neutral
76% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Cons

  • Under Delivered

Feature Ratings

Average 76

Data Export

83

Master Record Management

79

Advanced Search and Filtering

79

Role-Based Access Management

79

Omni-Channel Information Delivery

78

Workflow and Approval Management

77

Integration

76

Product Categorization & Relationships

76

Data Syndication

74

Digital Asset Management

73

Product Data Analytics

69

Vendor Capability Ratings

Average 76

Business Value Created

81

Availability and Quality of Training

80

Breadth of Features

79

Quality of Features

78

Ease of Implementation

76

Usability and Intuitiveness

74

Ease of IT Administration

73

Vendor Support

73

Ease of Customization

73

Ease of Data Integration

73

Product Strategy and Rate of Improvement

73

Salsify Videos

Salsify Reviews

Melissa J.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Salsify is easy and intuitive to use in most areas

Likeliness to Recommend

9 /10

What differentiates Salsify from other similar products?

I haven't used many other ones but the UI is very friendly.

What is your favorite aspect of this product?

How easy it is to personalize and use for what we need.

What do you dislike most about this product?

Setting up new channels is difficult sometimes.

What recommendations would you give to someone considering this product?

I would recommend it, you can hold a lot of info and personalize it to what each company needs.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Chrissy A.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to approve/upload, hard to search

Likeliness to Recommend

8 /10

What differentiates Salsify from other similar products?

Not really differentiated from other PIMS that I have used in the past. Salsify does seem to have robust training and webinars on the latest industry topics. I am the end user so I can't speak to the customer service and implementation stages.

What is your favorite aspect of this product?

I like being able to see all digital approvals that are needed in one spot across all my brands. I receive notifications that let me know when things are ready for review. Salsify is pretty intuitive to use so I have not needed to reach out for support beyond basic functions and training.

What do you dislike most about this product?

It is really tough to search assets. For example, when I type in the product name(s), sometimes products don't pop up. The UPC digits are always a little temperamental too. It would be nice to have collections by Brand where you can search assets and product pages/attributes in one place. Also, the pre-prod vs. prod disconnect is sometimes challenging when communicating with sales. We also do not have retailer specific attribute fields which would be helpful.

What recommendations would you give to someone considering this product?

Consider who will be using (end users) the product, costs, and capabilities when evaluating PIMS.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Respectful

Cons

  • Commodity Features
  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted May 2022

Easily Customizable and Highly Integrated Product

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Trustworthy
  • Helps Innovate
  • Continually Improving Product

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