What is Salsify?
Salsify helps thousands of brand manufacturers, distributors, and retailers in over 140 countries collaborate to win on the digital shelf. The company’s Product Experience Management (PXM) platform enables organizations to centralize all of their product content, connect to the commerce ecosystem, and automate business processes in order to deliver the best possible product experiences across every selling destination. Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and ASICS, as well as retailers and distributors such as DoorDash, E.Leclerc, Carrefour, Metro, and Intermarché use Salsify every day to drive efficiency, power growth, and lead the digital shelf
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
100 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salsify?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Acts with Integrity
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Export
Master Record Management
Advanced Search and Filtering
Role-Based Access Management
Omni-Channel Information Delivery
Workflow and Approval Management
Integration
Product Categorization & Relationships
Data Syndication
Digital Asset Management
Product Data Analytics
Vendor Capability Ratings
Business Value Created
Availability and Quality of Training
Breadth of Features
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Salsify Videos
Salsify Reviews
adam m.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
Feature-rich & getting better, but support lagging
Likeliness to Recommend
What differentiates Salsify from other similar products?
Over time, other products have (seemingly) added many of the things Salsify does well. One continued differentiator though is the ability to use computed properties. We use these very regularly. Also, the ease of filtering products using categories and attributes has seemed much easier in Salsify than other products.
What is your favorite aspect of this product?
My favorite aspect of Salsify is the ability to sort through large amounts of product data quickly and the ease of sharing the required level of information with different stakeholders (internal and external).
What do you dislike most about this product?
We were an early adopter and support has degraded over time. Many features have been added, but the technical details of the improvements are not generally understood by first level support.
What recommendations would you give to someone considering this product?
Budget for more features than you think you need. Dedicate time to teaching your whole team how to use it and use the APIs to tie the data in Salsify into whatever other systems you are using for ERP. Salsify is much more valuable when you have a developer on staff to more fully utilize its many capabilities.
Pros
- Performance Enhancing
- Enables Productivity
- Acts with Integrity
- Reliable
Cons
- Vendor's Interest First
- Under Delivered
- Charges for Enhancements
Jason R.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
Easy to use, easy to integrate with!
Likeliness to Recommend
What differentiates Salsify from other similar products?
I think how easy it is to work with its API makes it stand out among other PIM systems.
What is your favorite aspect of this product?
I like how easy it is to create new product feeds and configure what products should be in the feed file.
What do you dislike most about this product?
The one dislike I have about the company is. I wish they would a better way to handle brands who run multi-store view websites. I understand they are building a direct connection with the Adobe commerce platform. However from their documentation it seems like if you run multiple regions with each region having a slightly different sku data. They would require completely separate connection/integrations which also result in separate integration charges and projects needing to be ordered. I would suggest take into account that many manufactures run multi brand stores all from one platform install and consider pricing per server instance.
What recommendations would you give to someone considering this product?
I would recommend checking out a demo of this platform. It defiantly is a very easy platform to work with and to custom build an integration for.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted May 2022
Fantastic product, but a bit pricey.
Likeliness to Recommend
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Less Efficient Service
- Under Delivered
