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Salsify

Salsify

Composite Score
7.2 /10
CX Score
7.5 /10
Category
Salsify
7.2 /10

What is Salsify?

Salsify helps thousands of brand manufacturers, distributors, and retailers in over 140 countries collaborate to win on the digital shelf. The company’s Product Experience Management (PXM) platform enables organizations to centralize all of their product content, connect to the commerce ecosystem, and automate business processes in order to deliver the best possible product experiences across every selling destination. Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and ASICS, as well as retailers and distributors such as DoorDash, E.Leclerc, Carrefour, Metro, and Intermarché use Salsify every day to drive efficiency, power growth, and lead the digital shelf

Company Details


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Awards & Recognition

Salsify won the following awards in the Product Information Management category

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Salsify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salsify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salsify?

3% Negative
21% Neutral
76% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Cons

  • Under Delivered

Feature Ratings

Average 76

Data Export

83

Master Record Management

79

Advanced Search and Filtering

79

Role-Based Access Management

79

Omni-Channel Information Delivery

78

Workflow and Approval Management

77

Integration

76

Product Categorization & Relationships

76

Data Syndication

74

Digital Asset Management

73

Product Data Analytics

69

Vendor Capability Ratings

Average 76

Business Value Created

81

Availability and Quality of Training

80

Breadth of Features

79

Quality of Features

78

Ease of Implementation

76

Usability and Intuitiveness

74

Ease of IT Administration

73

Vendor Support

73

Ease of Customization

73

Ease of Data Integration

73

Product Strategy and Rate of Improvement

73

Salsify Videos

Salsify Reviews

Patrick L.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Fantastic All Encompassing Product!

Likeliness to Recommend

10 /10

What differentiates Salsify from other similar products?

Salsify's layout of their system is by far the easiest to use, edit, and read comparted to similar product. On top of that Salsify has many direct relationships with large retailers that help us to deliver a top product to our largest consumer areas.

What is your favorite aspect of this product?

The large number of partnerships with retailers that allow us to send product data out quickly and with confidence that the retailer will receive it.

What do you dislike most about this product?

Filtering and Sorting through the Digital Asset Library, wish we had a folders option or the ability to filter using metadata like we can with product information.

What recommendations would you give to someone considering this product?

Salsify shines with its ease of use, knowledge base and features. Check out a demo and you'll quickly see why they are the best choice when looking for either a database or PIM strategy program for your business!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aaron F.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use yet highly functional product

Likeliness to Recommend

10 /10

What differentiates Salsify from other similar products?

Easy of use

What is your favorite aspect of this product?

Workflows and PIM

What do you dislike most about this product?

Lack of traceability for system level changes.

What recommendations would you give to someone considering this product?

Go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Respectful

Cons

  • Less Reliable
  • Leverages Incumbent Status

Samantha M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Initial learning curve but has a rich feature set

Likeliness to Recommend

8 /10

What differentiates Salsify from other similar products?

Rich feature set takes the place of 2-3 other products

What is your favorite aspect of this product?

Tight integration with our company's digital asset management platform

What do you dislike most about this product?

Interface is not super intuitive; requires some training

What recommendations would you give to someone considering this product?

Go for it!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Trustworthy

Cons

  • Less Effective Service
  • Security Frustrates

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