Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Salsify Logo Award Winner Product Badge
Salsify Logo Award Winner Product Badge
Salsify

Salsify

Composite Score
7.2 /10
CX Score
7.5 /10
Category
Salsify
7.2 /10

What is Salsify?

Salsify helps thousands of brand manufacturers, distributors, and retailers in over 140 countries collaborate to win on the digital shelf. The company’s Product Experience Management (PXM) platform enables organizations to centralize all of their product content, connect to the commerce ecosystem, and automate business processes in order to deliver the best possible product experiences across every selling destination. Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and ASICS, as well as retailers and distributors such as DoorDash, E.Leclerc, Carrefour, Metro, and Intermarché use Salsify every day to drive efficiency, power growth, and lead the digital shelf

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Salsify won the following awards in the Product Information Management category

Filter By

Salsify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salsify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salsify?

3% Negative
21% Neutral
76% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Cons

  • Under Delivered

Feature Ratings

Average 76

Data Export

83

Master Record Management

79

Advanced Search and Filtering

79

Role-Based Access Management

79

Omni-Channel Information Delivery

78

Workflow and Approval Management

77

Integration

76

Product Categorization & Relationships

76

Data Syndication

74

Digital Asset Management

73

Product Data Analytics

69

Vendor Capability Ratings

Average 76

Business Value Created

81

Availability and Quality of Training

80

Breadth of Features

79

Quality of Features

78

Ease of Implementation

76

Usability and Intuitiveness

74

Ease of IT Administration

73

Vendor Support

73

Ease of Customization

73

Ease of Data Integration

73

Product Strategy and Rate of Improvement

73

Salsify Videos

Salsify Reviews

Bartosz P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

necessary in your company

Likeliness to Recommend

8 /10

What differentiates Salsify from other similar products?

Only used salsify. But based on my knowledge it is very user friendly

What is your favorite aspect of this product?

very easy to learn

What do you dislike most about this product?

time of response support team

What recommendations would you give to someone considering this product?

it would definitely help your team

Pros

  • Helps Innovate
  • Efficient Service
  • Caring
  • Respectful

Leigh M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Great software that can help grow E-commerce

Likeliness to Recommend

9 /10

What differentiates Salsify from other similar products?

We initially got Salsify because we had no PIM or data repository. Salsify is more user-friendly that all other platforms I've personally seen.

What is your favorite aspect of this product?

I love the ability to build complex channels, do specific coding where I need, and build in governance, security, and reporting.

What do you dislike most about this product?

Salsify needs to implement a CDN because every time a document is replaced, the digital asset ID changes, which changes the URL links, negatively impacting our website.

What recommendations would you give to someone considering this product?

It's a great place to start for PIMs, and can be used in a variety of use cases and complex requirements. Make sure that whoever is in charge of the platform administration understands data modeling and architecture.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Cons

  • Less Efficient Service
  • Under Delivered

Thomas D.

  • Role: Finance
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Robust Software for managing product information

Likeliness to Recommend

10 /10

What differentiates Salsify from other similar products?

In our organization, we as a product management team and also our data teams are utilizing this one of the most Intelligent PIM software to collect information from various data sources, discover incorrect details, and correct them. This helped us a lot in keeping our product data error-free. Product data is now easily distributed to all desired distribution channels using Salsify PIM.

What is your favorite aspect of this product?

One of the major advantages is that it offers a very plain architecture making maintenance easier, installation simpler, our job easier, and giving our eyes a cool look. Product UI is amazingly clean. Without any deep knowledge, it is really simple to adopt. Training and the learning route are both well documented. Integrations with a lot of OOB retailers are also adorable.

What do you dislike most about this product?

Although it can occasionally have issues, nothing has prevented us from carrying out our work. The support team is always very kind and quick to react, so the problems were fixed pretty promptly. One annoying issue is that Salsify PIM frequently takes a while to refresh direct connections, and we frequently observe out-of-date API connections.

What recommendations would you give to someone considering this product?

This software comes with vast functionality and a user-friendly interface. In my opinion, every e-commerce company should have this software because of its cross-platform interaction features and the availability of APIs. With Salsify software it is really simple to maintain a one-stop data warehouse, make rapid product catalogs, and manage digital assets.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular Salsify Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019