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Salsify

Salsify

Composite Score
7.2 /10
CX Score
7.5 /10
Category
Salsify
7.2 /10

What is Salsify?

Salsify helps thousands of brand manufacturers, distributors, and retailers in over 140 countries collaborate to win on the digital shelf. The company’s Product Experience Management (PXM) platform enables organizations to centralize all of their product content, connect to the commerce ecosystem, and automate business processes in order to deliver the best possible product experiences across every selling destination. Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and ASICS, as well as retailers and distributors such as DoorDash, E.Leclerc, Carrefour, Metro, and Intermarché use Salsify every day to drive efficiency, power growth, and lead the digital shelf

Company Details


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Awards & Recognition

Salsify won the following awards in the Product Information Management category

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Salsify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salsify.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salsify?

3% Negative
21% Neutral
76% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Cons

  • Under Delivered

Feature Ratings

Average 76

Data Export

83

Master Record Management

79

Advanced Search and Filtering

79

Role-Based Access Management

79

Omni-Channel Information Delivery

78

Workflow and Approval Management

77

Integration

76

Product Categorization & Relationships

76

Data Syndication

74

Digital Asset Management

73

Product Data Analytics

69

Vendor Capability Ratings

Average 76

Business Value Created

81

Availability and Quality of Training

80

Breadth of Features

79

Quality of Features

78

Ease of Implementation

76

Usability and Intuitiveness

74

Ease of IT Administration

73

Vendor Support

73

Ease of Customization

73

Ease of Data Integration

73

Product Strategy and Rate of Improvement

73

Salsify Videos

Salsify Reviews

Tiffany W.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Not as pricey but very manual based, tedious.

Likeliness to Recommend

7 /10

What differentiates Salsify from other similar products?

Salsify seems similar to other platforms, I'm not sure what differentiates it aside from cost.

What is your favorite aspect of this product?

I do not have a favorite aspect of this product yet.

What do you dislike most about this product?

I do not like that the product is very tedious and it is not user friendly in terms of the onboarding process.

What recommendations would you give to someone considering this product?

Being very good at data management will help you be successful with the product.

Pros

  • Respectful
  • Transparent

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Caring

Anthony Y.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Offers tons of value and streamlined processes

Likeliness to Recommend

8 /10

What differentiates Salsify from other similar products?

Salsify is the only digital asset management/product information management system I have used. I don't have enough perspective to provide an adequate answer, sorry.

What is your favorite aspect of this product?

Salsify has made distributing content across multiple channels at once extremely easy. Quite literally at the click of a button, you can distribute content to half a dozen retail channels. Updating content within Salsify is a breeze by utilizing parent and child relationships; something that used to take a long, tedious amount of time. Providing other teams streamlined catalogs to access content is very helpful as well. Salsify for the most part is very accessible and user friendly. What you see is what you get. If you want to edit a product, simply go to the product, make your changes and save. Overall my Salsify experience has been great.

What do you dislike most about this product?

I don't have too many things I dislike about Salsify. One suggestion I may make is when uploading images at the child/product level, I wish I had the functionality to upload multiple images in one swoop and designate which field they belong to. Ex: highlighting six images in a folder and dragging them into the editable product's page with one click and drag. Maybe each image would have a searchable dropdown list under it in order to quickly assign the right field. As opposed to having to go line by line adding an attribute, uploading an image to it, moving to the next.

What recommendations would you give to someone considering this product?

Take advantage of the wealth of in-depth training Salsify has to offer!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Andi W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Features are easy to use and always improving!

Likeliness to Recommend

10 /10

What differentiates Salsify from other similar products?

The constant improvements Salsify makes to it's platform are great. The learning pages are super helpful, too. I like the webinars as well and data syndication.

What is your favorite aspect of this product?

The ease of use and organization of data.

What do you dislike most about this product?

Some spreadsheet downloads can be confusing and options can be limited in some areas.

What recommendations would you give to someone considering this product?

I would recommend anyone utilize Salsify's learning videos, help center, and webinars.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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