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SAMU Logo Award Winner Product Badge
SAMU Logo Award Winner Product Badge
Atoll Group

SAMU

Composite Score
8.1 /10
CX Score
8.4 /10
Category
SAMU
8.1 /10

What is SAMU?

SAMU is a next-gen EA tool that is seamlessly designed to deliver continuous and ongoing architecture transformation through its flexibility and robust feature-set, derived from real-life practical experiences. SAMU generates compelling diagrams about EA and provides the right platform to plan changes and assess their impact on your enterprise architecture.

Company Details


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Awards & Recognition

SAMU won the following awards in the Enterprise Architecture category

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SAMU Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAMU.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAMU?

0% Negative
0% Neutral
100% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Feature Ratings

Average 77

Repository Management

83

Data Visualization GIS

78

Collaboration

77

Analytics and Reporting

77

Software Distribution

75

Process Architecture

75

Risk and Fraud Assessment

68

Project Management

67

Vendor Capability Ratings

Average 84

Vendor Support

93

Ease of Customization

87

Business Value Created

87

Ease of Implementation

86

Ease of IT Administration

85

Availability and Quality of Training

85

Quality of Features

83

Ease of Data Integration

82

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

78

SAMU Reviews

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Good product

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring
  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Fantastic product, base of our service management

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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