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SAP Business Network Logo
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SAP

SAP Business Network

Composite Score
7.5 /10
CX Score
7.7 /10
Category
SAP Business Network
7.5 /10

What is SAP Business Network?

Ariba Network is now SAP Business Network. Making your business part of a dynamic, digital marketplace where millions of buyers and suppliers operating all around the world transact trillions of dollars in business commerce every year

Company Details


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Awards & Recognition

SAP Business Network won the following awards in the Contract Lifecycle Management category

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SAP Business Network Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business Network.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

97 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business Network?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Transparent
  • Security Protects

Feature Ratings

Average 77

Contract Authoring

83

Contract Approval

82

Reporting Analytics

82

Workflow

79

E-Signature

78

Searchable Repository

77

Obligation Management

76

Integration

75

OCR Support

74

Redlining

73

Clause Management

68

Vendor Capability Ratings

Average 74

Quality of Features

85

Ease of Implementation

77

Product Strategy and Rate of Improvement

76

Business Value Created

76

Breadth of Features

74

Ease of IT Administration

73

Vendor Support

72

Usability and Intuitiveness

72

Ease of Data Integration

71

Availability and Quality of Training

71

Ease of Customization

68

SAP Business Network Reviews

Andrew T.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Very frustrating to use if your client has Ariba

Likeliness to Recommend

1 /10

What differentiates SAP Business Network from other similar products?

3 of our client currently use SAP Ariba and I have used it previously within another organisation. It is an unnecessary extra addition to invoicing, in a world where we should be automating SAP Ariba adds a step for customers. So wasting time would be a differentiater

What is your favorite aspect of this product?

I assume it would help its clients track PO's well

What do you dislike most about this product?

The extra work that it caused for customers of the clients that have adopted SAP Ariba

What recommendations would you give to someone considering this product?

Push the platform to be more automatic, it shouldn't add extra work for the customers of its clients

Pros

  • Respectful

Cons

  • Inhibits Innovation
  • Less Performance Enhancing
  • Less Effective Service

Jeremy C.

  • Role: Consultant
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Hugely powerful, massively comprehensive. Amazing!

Likeliness to Recommend

8 /10

What differentiates SAP Business Network from other similar products?

The sheer breadth of functionality of this kit. It is feature-rich, laden with very well thought-out functions and workflow. Everything you could possibly want is in this suite in bucket loads.

What is your favorite aspect of this product?

It comes as an extremely comprehensive piece of kit right off the shelf, but the sheer customisation options to help your individual business are exceptional. There is nothing this software can't do for your applications, and frankly it'll likely do things you hadn't even thought of!

What do you dislike most about this product?

It is intuitive, and the interface makes navigating and deployment as easy as it could possibly be, but this is so laden with features, functions and menus that at first the learning curve for adoption may seem extremely steep and overwhelming. Persevere, it is well worth it.

What recommendations would you give to someone considering this product?

It has everything and more you could possibly need. So is this overkill for your individual needs? Consider carefully to make sure yo uhit that sweet spot balance of functionality vs usability.

Pros

  • Effective Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Nicolas R.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Fantastic product for buyers

Likeliness to Recommend

9 /10

What differentiates SAP Business Network from other similar products?

Easy product to implement and easy to use. Lot of features from basic to complex. Integration with the application landscape.

What is your favorite aspect of this product?

Userfriendly and not lot of change management to perform

What do you dislike most about this product?

Integration with S/A Hana ERP.

What recommendations would you give to someone considering this product?

Make sur of your need of integration with the SAP back end if required.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

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