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SAP Business Workflow Logo
SAP Business Workflow Logo
SAP

SAP Business Workflow

Composite Score
8.1 /10
CX Score
8.2 /10
Category
SAP Business Workflow
8.1 /10

What is SAP Business Workflow?

Reduce the cost of process development and deployment – and connect heterogeneous systems within and beyond your enterprise. Our business process management (BPM) and integration solutions can help your business and IT professionals efficiently model, implement, integrate, and monitor your processes.

Company Details


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Awards & Recognition

SAP Business Workflow won the following awards in the Business Process Management category

SAP Business Workflow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business Workflow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

99 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business Workflow?

6% Negative
10% Neutral
84% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Fair

Feature Ratings

Average 82

Process Management

90

Business Rules Management

88

Analytics and Reporting

83

Form and Report Building

82

Collaboration

81

Deployment

81

BPM Workflow and Approvals

81

Process Monitoring and Optimization

80

Knowledge and Document Management

80

Process Modelling and Design

78

Process Simulation and Execution

77

Vendor Capability Ratings

Average 78

Business Value Created

82

Breadth of Features

80

Vendor Support

80

Ease of Data Integration

79

Quality of Features

79

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

76

Ease of Implementation

76

Ease of IT Administration

76

Ease of Customization

76

Availability and Quality of Training

75

SAP Business Workflow Reviews

Paul C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Adaptable to our business environment

Likeliness to Recommend

9 /10

What differentiates SAP Business Workflow from other similar products?

We tested SAP Business Workflow Solution along with other PBM tools because it appeared to be very adaptable to our complicated business environment and flexible, so we decided to give it a go and ultimately felt it was what we were striving for. It is comparable because of its maximum adaptability and versatility.

What is your favorite aspect of this product?

First off, its setup was really perfect, and we had no trouble adjusting it to fit our existing workflows. We only had to make a few little adjustments to have it working optimally for our company's operations before it was fully functional. To adapt active workflows to evolving business conditions and requirements, it also flawlessly manages process variants.

What do you dislike most about this product?

The lack of resources makes it difficult to identify skilled individuals because so few people are knowledgeable about this subject. It necessitates a significant amount of resources to deal with and is fairly difficult to load. The many advantages it offers, however, much outweigh any drawbacks. You will discover it to be stronger and more beneficial in the end than any other solution in the same category.

What recommendations would you give to someone considering this product?

An idealistic BPM strategy termed SAP Workflow Management provides a completely unique and seamless user experience. After using it, you will experience a high degree of risk factor freedom and simply need to maintain ongoing workflows in order for the processes to be completed flawlessly and on schedule, which will ultimately result in a greater ROI.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Jânio P.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use, but there are some other competitors

Likeliness to Recommend

8 /10

What differentiates SAP Business Workflow from other similar products?

Easy to use, but there are some other competitors

What is your favorite aspect of this product?

It is simple to use it

What do you dislike most about this product?

I don't have anything to say about it

What recommendations would you give to someone considering this product?

It a good tool for you business

Pros

  • Trustworthy
  • Unique Features
  • Saves Time
  • Transparent

Josip R.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Works with IT and other business processes

Likeliness to Recommend

10 /10

What differentiates SAP Business Workflow from other similar products?

It is a tool used in almost every organization because of its reliable features when working with IT, documentation and carrying out various business processes. It has also been useful for tracking our products and automating some processes that used to be done manually and took much more time than it does now.

What is your favorite aspect of this product?

It is an affordable solution, with very good knowledge bases, documentation management, ticket management and business process lifecycle management. It is an easy to use tool and integrates with other tools with ease. It is a very useful power tool for SAP users. I like its high efficiency within IT infrastructure and other business processes.

What do you dislike most about this product?

The lack of intuitiveness in its interface and in some process flows is a hindrance to rapid adoption of the software.

What recommendations would you give to someone considering this product?

I would recommend it to organizations that want to improve IT infrastructure and the way they handle documentation; this is a great tool for startups and the cost is not exorbitant.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular SAP Business Workflow Comparisons

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