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What is SAP Professional Services Software?
The SAP for Professional Services solution helps professional services companies deal with the complexity of their business requirements and achieve profitable growth by improving their operational efficiency, business responsiveness, and the customer relationship. SAP for Professional Services covers the entire business process of cross-industry professional services, from lead generation, opportunity management, project management, and project resource planning through to the follow-up processes in engagement management, such as invoice creation and analysis.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
98 Plan to Renew
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Professional Services Software?
Pros
- Continually Improving Product
- Performance Enhancing
- Caring
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Team Collaboration
Reporting
Project Management
Process Automation
Knowledgebase
Time Management
Expense Detail Tracking
Business Process Analysis (BPA)
Auditability
Task Management and Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Usability and Intuitiveness
SAP Professional Services Software Reviews
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Tanvy A.
- Role: Public Sector
- Industry: Agriculture
- Involvement: Business Leader or Manager
Submitted May 2024
Ease in decision making.
Likeliness to Recommend
What differentiates SAP Professional Services Software from other similar products?
After using SAP Professional Services, I noticed that it has good technical integrations and they optimise the operations and greatly improve the decision making process. It provided major assistance in integrating data for efficient process making.
What is your favorite aspect of this product?
I enjoyed using the data integration part as well as the robust client support system. It helped me make better and efficient decisions.
What do you dislike most about this product?
I believe that the service could be a little more cost effective and provide different packages that are more suitable for different kinds of integrations depending on the company’s usage. Secondly, I found it a little hard to use the interface.
What recommendations would you give to someone considering this product?
I would highly recommend the use of this software specifically if they are looking for better strategic decision making and an efficient external support to take care of your daily tasks.
Pros
- Performance Enhancing
- Trustworthy
- Helps Innovate
- Continually Improving Product
Cons
- Less Efficient Service
- Wastes Time
- Less Generous
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Chhavideep S.
- Role: Finance
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2024
Ease of Use & the User Interface design, amazing!
Likeliness to Recommend
What differentiates SAP Professional Services Software from other similar products?
The ease of use and the advanced features and UI greatly helps differentiate the product. The vendor management part becomes very distinct from other services that we have used.
What is your favorite aspect of this product?
The UI and ease of use !
What do you dislike most about this product?
The customer service could be improved.
What recommendations would you give to someone considering this product?
Go for it! Anybody choosing this product won’t regret going for any other option. My team and myself are very satisfied with the product.
Pros
- Trustworthy
- Respectful
- Fair
- Altruistic
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Shweta S.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted May 2024
Great for large enterprises needing robust system.
Likeliness to Recommend
What differentiates SAP Professional Services Software from other similar products?
SAP Professional Services software excels with its robust feature set, seamless integration across modules, and extensive industry expertise, setting it apart from competitors.
What is your favorite aspect of this product?
Ability to streamline complex business processes while providing actionable insights, empowering organizations to make informed decisions efficiently.
What do you dislike most about this product?
The complexity of implementation and high cost can be deterrents for smaller businesses, limiting accessibility and potentially overwhelming users unfamiliar with SAP's ecosystem.
What recommendations would you give to someone considering this product?
Prioritize thorough planning and consultation to align the software's capabilities with your specific business needs, and ensure adequate training and support to maximize its benefits and mitigate implementation challenges.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Appreciates Incumbent Status
Cons
- Vendor Friendly Policies