Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

SAP S/4HANA Cloud won the following awards in the Enterprise Resource Planning - Midmarket category

Filter By

SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP S/4HANA Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Up 1
Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
87%
Conflict Resolution:
90%
Strategy & Innovation:
87%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 81

Accounting and Financial Management

83

Supply Chain Management

81

Procurement Management

80

Analytics and Reporting

79

Governance Risk and Compliance

78

Service Management

78

Job and Project Management

78

Human Capital Management

78

Customer Relationship Management

75

BI and Performance Management

75

Industry Specific Capabilities

75

Vendor Capability Ratings

Average 81

Ease of IT Administration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Quality of Features

82

Business Value Created

81

Vendor Support

80

Ease of Data Integration

79

Availability and Quality of Training

78

Ease of Implementation

78

Ease of Customization

76

SAP S/4HANA Cloud Reviews

Bruno L.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

"Fantastic product!"

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

We can use it in any device

What is your favorite aspect of this product?

The scalability

What do you dislike most about this product?

The price and some old features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

A Very Resourceful Software

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Caring

Hamza S.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Many intersting capabilities, long implementation.

Likeliness to Recommend

5 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP is the only ERP Ihave used.

What is your favorite aspect of this product?

Intitiveness of the interface.

What do you dislike most about this product?

Long time to load data, frequent crashes.

What recommendations would you give to someone considering this product?

Consider carefully who will imlement the solution.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Unique Features

Most Popular SAP S/4HANA Cloud Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171