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What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

Company Details


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Awards & Recognition

SAP S/4HANA Cloud won the following awards in the Enterprise Resource Planning - Midmarket category

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SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP S/4HANA Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Up 1
Since last award

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
87%
Conflict Resolution:
91%
Strategy & Innovation:
87%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

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2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 81

Accounting and Financial Management

83

Supply Chain Management

81

Procurement Management

80

Analytics and Reporting

79

Governance Risk and Compliance

78

Service Management

78

Job and Project Management

78

Human Capital Management

78

Customer Relationship Management

75

BI and Performance Management

75

Industry Specific Capabilities

75

Vendor Capability Ratings

Average 81

Ease of IT Administration

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Quality of Features

83

Business Value Created

82

Vendor Support

80

Ease of Data Integration

79

Ease of Implementation

79

Availability and Quality of Training

78

Ease of Customization

76

SAP S/4HANA Cloud Reviews

Nishant K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Powerful but complex tool for growing businesses

Likeliness to Recommend

8 /10

What differentiates SAP S/4HANA Cloud from other similar products?

Unlike other ERP solutions, SAP S/4HANA Cloud is extremly well-integrated across finance, supply chain, and operations. It uses real-time data proccessing which really helps with making faster decisions

What is your favorite aspect of this product?

One thing I really like is the automation and real-time insights

What do you dislike most about this product?

The UI could be better and it takes a while to get used to the system. There’s a steep learning curve, and sometimes the updates or navigation can feel confusing and slow things down

What recommendations would you give to someone considering this product?

Make sure you have a trained team or access to proper SAP support before going in. Don’t expect to learn it all in a day

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Caring
  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2025

SAP S/4HANA: Empowering Businesses

Likeliness to Recommend

10 /10

Pros

  • Effective Service
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Cons

  • Wastes Time
  • Leverages Incumbent Status
  • Less Productive

Dishank S.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Pros & cons of S/4 HANA

Likeliness to Recommend

8 /10

What differentiates SAP S/4HANA Cloud from other similar products?

S/4 HANA provides details dashboards including production to vendor performance in visual manner, it makes user to operate easily. Some of major features such as Auto PR, BI report etc has reduced work load significantly. Other than this, it gives flexibility to use it on even mobile phones also as it is web based products not application based. Additionally multiple login is possible which was major requirement. Also advanced analytics of S/4 HANA gived additional benifits for Decison makers.It also detects shortage of material or spares in inventory & generated purchase requisition automatically.

What is your favorite aspect of this product?

My personal favourite aspect is its strong data visualization features, which indicates threats easily & helps to rectify it. Also its multi login features is beneficial.

What do you dislike most about this product?

I just felt somewhere unsatisfied when I came to know about its implementation & upgradation cost. Also data migration is quite hectic in this.

What recommendations would you give to someone considering this product?

Overall its great ERP product if your organisation have good budget. You can automate many taska & work smarter.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Most Popular SAP S/4HANA Cloud Comparisons

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