What is SAP S/4HANA Cloud?
An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP S/4HANA Cloud?
Pros
- Respectful
- Helps Innovate
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Job and Project Management
Procurement Management
Accounting and Financial Management
Supply Chain Management
Governance Risk and Compliance
Analytics and Reporting
Service Management
Customer Relationship Management
Human Capital Management
BI and Performance Management
Industry Specific Capabilities
Vendor Capability Ratings
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
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Quality Management System
Translation missing: en.product_page.ratings.score 8.4
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Process Manufacturing ERP
Translation missing: en.product_page.ratings.score 8.2
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Enterprise Resource Planning - Midmarket
Translation missing: en.product_page.ratings.score 8.2
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Discrete Manufacturing ERP
Translation missing: en.product_page.ratings.score 8.0
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Core Financial Management
Translation missing: en.product_page.ratings.score 7.9
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SAP S/4HANA Cloud Reviews
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2021
Quality product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Cons
- Less Transparent
- Less Productive
- Less Generous
Jane G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2021
Easy and Functional SAP Product.
Likeliness to Recommend
What differentiates SAP S/4HANA Cloud from other similar products?
The SAP S/4HANA has the most effective and responsive features and very easy to use.
What is your favorite aspect of this product?
To those just getting started with SAP S/4HANA its takes just a little time to understand the tool.
What do you dislike most about this product?
No negative to report about the SAP solution.
What recommendations would you give to someone considering this product?
SAP S/4HANA provides nice and profitable marketing services to its users and the implementation on the first time it is also very easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jenn W.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Aug 2020
Ensure Vendor Management engagement at exec lvl
Likeliness to Recommend
What differentiates SAP S/4HANA Cloud from other similar products?
SAP is a stable and reliable product. The architecture is sound. There were factors that left a really bad taste in everyone's mouths. The expectation that EACH component would be individually priced and not negotiated was tough. The lack of upfront sales engineering with the purchasing enterprises' best interests superceded the overall technical experience.
What is your favorite aspect of this product?
Scalability is superb.
What do you dislike most about this product?
The fact that we had droves of consultants both SAP specific and Big 4 air dropped to support the needs. All was extremely costly.
What recommendations would you give to someone considering this product?
Go beyond the RFP. Ensure your vendor management team has done industry analysis on cost and contract. It may just be the nature of the beast when dealing with mega companies, but my expectations were higher for the process than what was delivered.
Pros
- Reliable
- Respectful
- Acts with Integrity
- Performance Enhancing
Cons
- Less Generous
- Charges for Enhancements
- Vendor Friendly Policies
