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Scoro

Scoro

Composite Score
8.1 /10
CX Score
8.4 /10
Scoro
8.1 /10

What is Scoro?

Scoro is an all in one business management tool offering end to end management of your clients projects from sales quoting and pipeline, projects planning and finance, task and calendar management that offer real time insight of all aspects of your business with customisable dashboards for KPI and daily management.

Company Details


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Awards & Recognition

Scoro won the following awards in the Professional Services Automation category

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Scoro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Scoro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Scoro?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Retainer Management

90

Knowledgebase

87

Auditability

87

Email Synchronization & Tracking

87

Client Portal

87

Time Management

87

Task Management and Workflow

86

Reporting

85

Resource Management

85

Security

85

Billing

85

Vendor Capability Ratings

Average 85

Business Value Created

90

Product Strategy and Rate of Improvement

88

Ease of Implementation

87

Vendor Support

87

Breadth of Features

86

Availability and Quality of Training

84

Ease of IT Administration

84

Usability and Intuitiveness

83

Ease of Data Integration

82

Quality of Features

82

Ease of Customization

81

Scoro Reviews

Jessi c.

  • Role: Operations
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Collaboration is breeze

Likeliness to Recommend

8 /10

What differentiates Scoro from other similar products?

Scoro allows users to customize the platform in a wide range of ways to make it work for us, rather than having to fit into somebody else's system. Particularly useful are the interfaces with Xero and Mail Chimp. The approach to providing a single platform for CRM, invoicing, job flow monitoring, and administration is also amazing Scoro.

What is your favorite aspect of this product?

With this in mind, I am able to better manage my time by changing tasks based on actual time spent and determining ways to improve where time was over or under budget. This provides us with a one-stop-shop for the client's project, with each component enabling adjustable fields and procedures to allow us to adapt the way we conduct business inside each segment.

What do you dislike most about this product?

When entering contact information, it can be a little perplexing because Scoro's fields for postal codes, countries, and mailing addresses are set to utilize UK-based formats. For quotes, purchase orders, and invoices, the custom PDF template module is rather constrained.

What recommendations would you give to someone considering this product?

The major benefit is that you can track tasks throughout the process and keep track of all timeframes and achievements in one convenient location. This enables everybody to view the same page. Another advantage is that the Gantt chart function allows you to instantly adjust timetables and outcomes.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Caring

Patrick M. H.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great for managing team projects

Likeliness to Recommend

9 /10

What differentiates Scoro from other similar products?

Our previous system comprised a separate time tracking service in addition to our MS Excel-based milestone and due date monitoring, Scoro combines all of this into a single system and provides us with greater insight into how we can manage our business more efficiently. We are basically fixing all of our business challenges; we discovered how much simpler business flows when you don't spend all of your time disassembling a project path; everything is there to see who did what, when, and what the consequences were.

What is your favorite aspect of this product?

Scoro is cloud-based, which means we can access it from anywhere. Having our projects categorized and being able to measure the duration of subtasks inside the project is extremely beneficial to our collaboration and tracking the efficiency of our time. This has increased openness in our company. Scoro simplifies job sharing and allows everyone to easily interact between projects. We know when tasks must be completed, when they have been completed, and when they have been priced and billed.

What do you dislike most about this product?

I'd want to be able to display project details on a task card in my task pane. Small integrations like that across modules would increase the utility of the system. The display is still not perfect, i'd want to see some charts, and I'd also like to be able to "color in" some of the indicators.

What recommendations would you give to someone considering this product?

Contact your sales advisors if you initially don't see how it can be a benefit to your operation. It is definitely a massive contender when choosing a software package to integrate your workforce. We tried many before choosing Scoro and although it is a little more expensive, we think it is worth it.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Georgina b.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Excellent Business Management Solution

Likeliness to Recommend

9 /10

What differentiates Scoro from other similar products?

incredible tool that offers a service and solution so that companies can control the workflow which has a great similarity with the Forecast tool because both are dedicated to the programming of resources and project management, keeping an order and control in regarding costs and prices, future budgets and organization of each activity that is carried out. Through the reports we can observe the level of performance and evaluate each task and workflow.

What is your favorite aspect of this product?

Using this tool we can easily monitor the process and performance of work and keep track of billing, it has provided us with the necessary support materials to fully manage our company, track tasks, work, collaboration, contact database and CRM, quoting and invoicing, advanced reporting and a 14-day free trial for the user to use the service and learn about its functions.

What do you dislike most about this product?

We have not had any problems using this tool, we have been able to organize our company and manage all activities and tasks, it can be used through the web and at the same time keep track of our company, where we can store documents, keep a database of our customers and also allows us to create our own purchase invoices.

What recommendations would you give to someone considering this product?

We recommend this tool for those companies that want to have a fluid and organized work, for companies that need a solution that manages projects, time, sales, finances and reporting in one place.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

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