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Searchmetrics Logo Award Winner Product Badge
Searchmetrics Logo Award Winner Product Badge
Conductor

Searchmetrics

Composite Score
7.7 /10
CX Score
7.9 /10
Category
Searchmetrics
7.7 /10

What is Searchmetrics?

Searchmetrics offers an integrated software platform consisting of four core products: With Searchmetrics, customers can get the insights they need to analyze online performance, set priorities and drive success. Searchmetrics delivers predictable success, enabling the world’s smartest marketers to reach their goals.

Company Details


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Awards & Recognition

Searchmetrics won the following awards in the Search Engine Optimization category

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Searchmetrics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Searchmetrics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

90 Plan to Renew

4
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Searchmetrics?

0% Negative
17% Neutral
83% Positive

Pros

  • Trustworthy
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 80

On-Page Tracker/Optimization

85

Holistic Visibility Tracking

84

Competition Analysis

84

Keyword Research

82

Content Optimization

81

Alerts

80

Rank Tracking

79

Auditing

77

Analytics and Reporting

74

Backlink Tools

68

Local SEO

67

Vendor Capability Ratings

Average 80

Availability and Quality of Training

88

Vendor Support

85

Quality of Features

84

Business Value Created

83

Breadth of Features

81

Usability and Intuitiveness

80

Ease of Implementation

79

Ease of Data Integration

78

Ease of Customization

77

Ease of IT Administration

75

Product Strategy and Rate of Improvement

74

Searchmetrics Reviews

  • Role: Operations
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2021

Outstanding service.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Brian R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Content Experience = Must Have For Enterprise SEO

Likeliness to Recommend

9 /10

What differentiates Searchmetrics from other similar products?

Its content optimization product, Content Experience. I don't believe it's included in their core offering but it's highly recommended that it be considered as an essential add-on.

What is your favorite aspect of this product?

My favorite parts of the Searchmetrics offering is Content Experience and Visibility Guard, especially for Enterprise SEO.

What do you dislike most about this product?

My only real complaint (for lack of a better term) is that they seem like they've slowed down in the innovation department. We used to constantly see updates and improvements but now it seems like the product "is what it is". I'd like to see them make improvements to the reporting capabilities of the platform, since it's just OK. We still use Data Studio for all of our reports when I'd like to be able to automate our SEO reporting in a more robust fashion.

What recommendations would you give to someone considering this product?

I like that they're moving to a flexible resource budget since needs change over time. I don't know if it's standard for new customers yet, so I would inquire about resource flexibility if it's not discussed.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Caring
  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2021

Overall good unless you also need GMB visibility

Likeliness to Recommend

8 /10

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Efficient Service

Most Popular Searchmetrics Comparisons

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