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Sendible

Sendible

Composite Score
8.4 /10
CX Score
8.8 /10
Category
Sendible
8.4 /10

What is Sendible?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from one, easy-to-use dashboard.

Company Details


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Awards & Recognition

Sendible won the following awards in the Social Media Management - Enterprise category

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Sendible Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sendible.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sendible?

0% Negative
3% Neutral
97% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Feature Ratings

Average 86

Social Media Channel Integration Outbound

90

Social Media Channel Integration Inbound

90

Social Asset Management

88

Campaign Execution

87

Social Moderation and Workflow Management

87

Dashboards and Visualization

87

Sentiment Analysis

85

Social Post Archival

85

Contextual Analysis

84

Social Response Management

83

Trend Analysis

80

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Quality of Features

89

Business Value Created

89

Breadth of Features

89

Ease of Data Integration

88

Ease of Customization

86

Ease of IT Administration

86

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

81

Sendible Reviews

Julia S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great tool for scheduling for multiple accounts

Likeliness to Recommend

10 /10

What differentiates Sendible from other similar products?

I'm able to schedule posts across multiple platforms and for multiple accounts. There are several views from lists to a calendar view. There are to many reports to list. I don't begin to use them all.

What is your favorite aspect of this product?

I can filter to see what is scheduled, what has been posted, etc. by each account.

What do you dislike most about this product?

I can't think of anything that is lacking in this software.

What recommendations would you give to someone considering this product?

This software is worth it. It saves me time which equals money.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michalina W.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Perfect match for our needs

Likeliness to Recommend

9 /10

What differentiates Sendible from other similar products?

Sendible was the cheapest option that met all of my requirements, based on my previous experience with other social media platforms. while providing the same benefits to me and my team through an extremely user-friendly platform

What is your favorite aspect of this product?

This is by far the best Social Media Scheduling and workload Platform I've ever used, from start to finish! The setup was simple, and the personal assistance I received from customer service representatives was greatly appreciated. I really like how we can preview a post in its entirety before publishing it on each of our social media platforms. This has been an extremely useful feature that I have not found in other programs.

What do you dislike most about this product?

For our large or fast-paced accounts, this service is probably not the best option. While some posts appear to arrive immediately through Sendible, others appear to take several hours. I believe that the user interface could be improved. For newcomers to Sendible, posting can be a little confusing.

What recommendations would you give to someone considering this product?

If you're looking for a complete Social Media Management solution, Sendible is a good choice. If you have a team working on developing social media content for your company or clients, that's fantastic. This gave the team confidence that they could continue to maintain their online presence without having to hire someone on their own.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Martin H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Less expensive social media management application

Likeliness to Recommend

8 /10

What differentiates Sendible from other similar products?

Sendible is less expensive and has the features that are most important to me. For example, we can create GMB posts using old tools, but we can't schedule them. One of the main reasons I switched to Sendible was because of this. I looked into the other options as well but ultimately decided that Sendible was the best fit for my needs.

What is your favorite aspect of this product?

I'm skeptical of the benefits of social media management platforms in general, believing that they encourage bad behavior for example, scheduling posts in advance to save time rather than using social media as a live, responsive, and engaging comms tool, or blasting out identical content to platforms with very different purposes and audiences.

What do you dislike most about this product?

The tool requires some prior knowledge that makes our newbie uncomfortable. Outside of Firefox, it appears that functionality is very limited. I've noticed glitches in a classic mode that force me to delete all of my services and start over.

What recommendations would you give to someone considering this product?

I believe Sendible can be easily customized. You can also make really effective changes to some services on the fly, which is very useful. Because of the user-friendly interface, this product is ideal for those who are not necessarily tech-savvy. Sendible is also useful when working with a group of writers or team members.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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