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Sendible

Sendible

Composite Score
8.4 /10
CX Score
8.8 /10
Category
Sendible
8.4 /10

What is Sendible?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from one, easy-to-use dashboard.

Company Details


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Awards & Recognition

Sendible won the following awards in the Social Media Management - Enterprise category

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Sendible Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sendible.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sendible?

0% Negative
3% Neutral
97% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Feature Ratings

Average 86

Social Media Channel Integration Outbound

90

Social Media Channel Integration Inbound

90

Social Asset Management

88

Campaign Execution

87

Social Moderation and Workflow Management

87

Dashboards and Visualization

87

Sentiment Analysis

85

Social Post Archival

85

Contextual Analysis

84

Social Response Management

83

Trend Analysis

80

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Quality of Features

89

Business Value Created

89

Breadth of Features

89

Ease of Data Integration

88

Ease of Customization

86

Ease of IT Administration

86

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

81

Sendible Reviews

Alexis G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Likeliness to Recommend

7 /10

What differentiates Sendible from other similar products?

customer service is better than other programs.

What is your favorite aspect of this product?

Sendible allows us to schedule content straight into the platform and then edit it for different platforms instead of generating a spreadsheet and uploading it three, four, or five times. With this, we've saved an enormous amount of time.

What do you dislike most about this product?

Sendible's customer service team responds quickly to any difficulties, and they've done an excellent job so far.

What recommendations would you give to someone considering this product?

Customer service at Sendible is top-notch. I highly recommend it. Sendible is here to help you with any trial, whether it's a monthly webinar or an automatic response rate tracking system. In addition, I'm kept informed of any platform updates or enhancements by the business.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Udo P.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

The handling is very intuitive.

Likeliness to Recommend

9 /10

What differentiates Sendible from other similar products?

Sendible is very easy and intuitive to use. The effort for onboarding is low. The functionality is flawless and includes everything I need.

What is your favorite aspect of this product?

The best thing is the ease of use and the good price-performance ratio. But also the support was convincing.

What do you dislike most about this product?

When posting videos to Instagram, the interface is sometimes error-prone and there are error messages.

What recommendations would you give to someone considering this product?

Be sure to test it. You will be positively surprised

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Rob F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Great value social scheduling tool

Likeliness to Recommend

10 /10

What differentiates Sendible from other similar products?

Sendible offers a great value for money tool with all the key features you need to schedule social media posts while managing the review and approval process. It also has additional features beyond scheduling including reporting and management of inbound messages.

What is your favorite aspect of this product?

The approval process functionality. It's very easy for me to review and approve, modify or reject my team's social media activity.

What do you dislike most about this product?

It would be great to be able to add comments to a post when editing a post and it would also be great if I could share content for review by others without allocating a license to them.

What recommendations would you give to someone considering this product?

If you're looking for a social media scheduling tool with an efficient review and approval process, I'd strongly recommend Sendible.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

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