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Sendible

Sendible

Composite Score
8.4 /10
CX Score
8.8 /10
Category
Sendible
8.4 /10

What is Sendible?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from one, easy-to-use dashboard.

Company Details


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Awards & Recognition

Sendible won the following awards in the Social Media Management - Enterprise category

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Sendible Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sendible.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sendible?

0% Negative
3% Neutral
97% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Feature Ratings

Average 86

Social Media Channel Integration Outbound

90

Social Media Channel Integration Inbound

90

Social Asset Management

88

Campaign Execution

87

Social Moderation and Workflow Management

87

Dashboards and Visualization

87

Sentiment Analysis

85

Social Post Archival

85

Contextual Analysis

84

Social Response Management

83

Trend Analysis

80

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Quality of Features

89

Business Value Created

89

Breadth of Features

89

Ease of Data Integration

88

Ease of Customization

86

Ease of IT Administration

86

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

81

Sendible Reviews

Mitchell T.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

User-Friendly/Labor-Saving But a Few Tech Hiccups

Likeliness to Recommend

5 /10

What differentiates Sendible from other similar products?

No clear differentiation beyond competitive pricing. Same feature-set as most social media management software options out there but may have an edge in terms of affordability and responsive/attentive customer service.

What is your favorite aspect of this product?

Calendar-interface for scheduling and posting was convenient, user-friendly tool for seeing all your future social posts in a quick glance.

What do you dislike most about this product?

At the time of implementation, we had numerous issues scheduling/posting dynamic content (i.e. GIFs, video) and issues cross-posting to certain platforms. Typically, the response was that these features were "under development" or a "platform-specific issue" that needed to be addressed by the social media platform itself. We eventually left for another service that didn't have these issues.

What recommendations would you give to someone considering this product?

Use free trial to see if service meet's your organization's social management needs before fully committing. I think they used to offer a month-long trial period.

Pros

  • Enables Productivity
  • Fair
  • Trustworthy
  • Efficient Service

Cons

  • Commodity Features

Nelly J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Perfect in managing social media accounts.

Likeliness to Recommend

10 /10

What differentiates Sendible from other similar products?

Sendible has a robust capability when it comes to managing many social media, being in a business where am needed to do a lot of posting I have found it easy and faster using this software because it is easy to schedule posts and it can be done automatically, it helps grow a good customer relation were addressing to customers issues is very fast.

What is your favorite aspect of this product?

Sendible is easy to use thus users friendly Through the automation functionality, it provides a faster performance saving us time. This software perfect online marketing in a wider way reaching a large area thus many customers and finally leading to increased sales. Makes it easy to obtain a report on social media and in a faster way. It also does well in collaboration for it creat high conectons.

What do you dislike most about this product?

At times it may be found slightly expensive and with low network loading is very slow though finding it manageable with time.

What recommendations would you give to someone considering this product?

First is to recognize the support time of their good relation they create to every one .veryy supportive , quick to respond the functionality is great and adorable at all time not at any given time we have been frustrated , to anyone considering this software it will be my joy to recommend you to consider this software as you closest partner in managing your social media accounts with all ease.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rose C.

  • Role: Operations
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2021

The best for content creation

Likeliness to Recommend

7 /10

What differentiates Sendible from other similar products?

There is the option to schedule Google Posts to GMB listings.

What is your favorite aspect of this product?

Sendible has most of the social media management platform functionalities that the other tools have, but at a much cheaper price tag

What do you dislike most about this product?

Would be great and very useful if they had a clickable calendar to view which dates are already booked with posts for a quick reference while scheduling new posts.

What recommendations would you give to someone considering this product?

I recommend Sendible to managers who are on a budget but would still like to automate some of their daily routines and work. It is also a good platform for team collaboration and content creation.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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