What is ServiceNow Cloud Accelerate?
Speed cloud adoption with workflows that automate everyday cloud service delivery and continuous governance.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow Cloud Accelerate?
Pros
- Transparent
- Fair
- Altruistic
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Automatic Resource Scaling Elasticity
Cloud Analytics and Reporting
Capacity Management
Cloud Integration
Cloud SLA Management Governance
Cloud Migration
Self Service Cloud Services
Orchestration and Workflow Management
Configuration Validation
Performance Monitoring Management
Application Release Automation
Vendor Capability Ratings
Vendor Support
Ease of Customization
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
ServiceNow Cloud Accelerate Reviews
Idris A.
- Role: Operations
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Fantastic product
Likeliness to Recommend
What differentiates ServiceNow Cloud Accelerate from other similar products?
The ease of usage
What is your favorite aspect of this product?
Interface and fast responsive interface
What do you dislike most about this product?
Nothing to dislike for now
What recommendations would you give to someone considering this product?
Full recommendations
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Gowtham S.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
A comphrensive resource for multiple cloud needs.
Likeliness to Recommend
What differentiates ServiceNow Cloud Accelerate from other similar products?
The API exposure options available with the tool , it allows us to create and organise the data in the way we wish our table , sorting any way. we will be able to organise the data.
What is your favorite aspect of this product?
The exposure of the metrics, audit and the data maintenance usability in this platform.
What do you dislike most about this product?
intermiddent crash or failures or some sudden null response returned. this disturbs the whole workflow we are running.
What recommendations would you give to someone considering this product?
Easy flow to follow, easy to maintain dashboard and one of the best cloud management tools to manage workflows. ( in a customised way )
Pros
- Transparent
- Helps Innovate
- Continually Improving Product
- Reliable
Akshat A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Apr 2024
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates ServiceNow Cloud Accelerate from other similar products?
Integration challenges are a constant concern for developers, but ServiceNow makes it a breeze. Seamlessly connecting with other tools and systems helps create a unified view of operations. This level of integration is essential for harnessing data effectively and facilitating informed decision-making. Scalability is another standout feature.
What is your favorite aspect of this product?
The platform is made with an automation focus and provides a lot of control on the entire process workflow. If you have many different business rules and processes, this is a good choice.
What do you dislike most about this product?
Sometimes Instances don't work correctly, shows null responses, and we can't even contact support from their website, but whenever it works, it works completely fine and meets my expectations.
What recommendations would you give to someone considering this product?
It helped us to improve our IT operations by streamlining the processes, automating tasks and providing visibility in IT services. Also it helped us to make better business decisions with the help of business intelligence tools.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Effective Service
Cons
- Vendor's Interest First
- Under Delivered
- Less Friendly Negotiation
