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ServiceNow Cloud Accelerate Logo
ServiceNow Cloud Accelerate Logo
ServiceNow

ServiceNow Cloud Accelerate

Composite Score
8.1 /10
CX Score
8.3 /10
Category
ServiceNow Cloud Accelerate
8.1 /10

What is ServiceNow Cloud Accelerate?

Speed cloud adoption with workflows that automate everyday cloud service delivery and continuous governance.

Company Details


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Awards & Recognition

ServiceNow Cloud Accelerate won the following awards in the Cloud Management category

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ServiceNow Cloud Accelerate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow Cloud Accelerate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow Cloud Accelerate?

0% Negative
5% Neutral
95% Positive

Pros

  • Transparent
  • Fair
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 86

Automatic Resource Scaling Elasticity

88

Cloud Analytics and Reporting

87

Capacity Management

87

Cloud Integration

86

Cloud SLA Management Governance

86

Cloud Migration

85

Self Service Cloud Services

84

Orchestration and Workflow Management

82

Configuration Validation

82

Performance Monitoring Management

81

Application Release Automation

81

Vendor Capability Ratings

Average 84

Vendor Support

90

Ease of Customization

86

Quality of Features

85

Breadth of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Implementation

83

Business Value Created

83

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

ServiceNow Cloud Accelerate Reviews

Rafael M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates ServiceNow Cloud Accelerate from other similar products?

Automation; it helps avoid pulling out results from scanners in excel sheets and then send them to remediation owners. The platform lets you automate these manual processes by sending the results from scanner right into the ServiceNow platform.

What is your favorite aspect of this product?

A good product to get the vulnerabilities and incidents in front of the right people at the right time in the shortest time possible. The automation of manual processes massively helps fast track the remediation of incidents.

What do you dislike most about this product?

Nothing to complain about so far. it meets all the expectations.

What recommendations would you give to someone considering this product?

A good product to get the vulnerabilities and incidents in front of the right people at the right time in the shortest time possible. The automation of manual processes massively helps fast track the remediation of incidents.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dhanush kumar S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Efficiently Manage Cloud Resources with ServiceNow

Likeliness to Recommend

10 /10

What differentiates ServiceNow Cloud Accelerate from other similar products?

Integrated platform: ServiceNow Cloud Management is built on the ServiceNow platform, which provides a single system of record for IT service management and IT operations management, allowing users to manage cloud resources alongside other IT services.

What is your favorite aspect of this product?

Integration: ServiceNow Cloud Management is integrated into the ServiceNow platform, allowing users to easily manage cloud resources within the same platform they use for IT service management and IT operations management.

What do you dislike most about this product?

I dont have any

What recommendations would you give to someone considering this product?

ServiceNow Cloud Management is a comprehensive solution for managing cloud resources that allows users to automate and govern their cloud environments efficiently, with multi-cloud support, reporting and analytics, collaboration, and centralized management capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vijendra R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Best Platform with many applications

Likeliness to Recommend

9 /10

What differentiates ServiceNow Cloud Accelerate from other similar products?

Using the endpoints offered in the platform's REST API explorer, any REST API platform may be easily integrated. Using the REST API, we can also quickly build tables with the necessary data and edit them. To link many tables together and use query parameters to return the necessary values, I used the extend tables functionality.

What is your favorite aspect of this product?

By providing a new portal for developers and directing consumers to the site, ServiceNow Cloud offers a broad space to build and store data. For HTTP Authentication, we can use a username and password, which adds another level of protection.

What do you dislike most about this product?

There is nothing about this service that I don't like, and everything seems to work well regardless of the features, user interface, or user experience. The navigation pane can be simplified for users by making a few changes.

What recommendations would you give to someone considering this product?

The greatest cloud-based platform enables high-quality automation with a variety of options and may be applied to various instances depending on the situation. Best incident management tool for organizational management.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Most Popular ServiceNow Cloud Accelerate Comparisons

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