
What is ServiceNow ESG Management?
Elevate your environmental, social, and governance (ESG) program with simple data collection, on-demand progress monitoring, and automated reporting.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceServiceNow ESG Management Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ServiceNow ESG Management.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 86%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow ESG Management?
Pros
- Trustworthy
- Fair
- Acts with Integrity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real Time Capabilities
Role-Based Access
Encrypted File Storage and Transfer
Central Data Repository
Automatic Data Collection
Automatic KPI Calculations, Conversions and Updates
Intelligent Alerts and Notifications
Built-In Indicator Catalogs and Benchmarking
Version Control
Audit Trail
Custom Reporting
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Breadth of Features
Business Value Created
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Ease of Implementation
ServiceNow ESG Management Reviews

Sanket M.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
A easy and reliable solution for any problem
Likeliness to Recommend
What differentiates ServiceNow ESG Management from other similar products?
In servicenow because of easy interface it is easy to track the data and manage.Also dashboarding gives a easy picture of real time performance
What is your favorite aspect of this product?
The best part about Service Now is its ability to streamline the processes, enhance transparency and accountability and support organisations in achieving their goals.
What do you dislike most about this product?
For the first time user there is no user manual guide which is why it creates confusion on how to use it in the first place
What recommendations would you give to someone considering this product?
With servicenow platform knowledge it is easy to understand various module in servicenow to serve various purposes
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Saves Time
Vota Z.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted Feb 2025
Quite underrated with excellent features
Likeliness to Recommend
What differentiates ServiceNow ESG Management from other similar products?
The product strategy and rate of improvement is quite high compared to other similar products
What is your favorite aspect of this product?
I enjoy using the automatic data collection feature
What do you dislike most about this product?
I have negative thoughts encounter with this product
What recommendations would you give to someone considering this product?
This is a great tool for simple data collection with great results
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2023
Excellent Features!
Likeliness to Recommend
Pros
- Inspires Innovation
- Caring
- Respectful
- Client Friendly Policies