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ServiceNow

ServiceNow PPM

Composite Score
8.4 /10
CX Score
8.7 /10
Category
ServiceNow PPM
8.4 /10

What is ServiceNow PPM?

Get visibility into all work—traditional, agile, and hybrid with ServiceNow PPM. Balance capacity against demand and optimize your portfolios to achieve business value.

Company Details


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ServiceNow PPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow PPM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
88%
Negotiation and Contract:
79%
Conflict Resolution:
85%
Strategy & Innovation:
85%
Service Experience:
84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow PPM?

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2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Transparent
  • Enables Productivity

Feature Ratings

Average 82

Vendor Capability Ratings

Average 80

Business Value Created

84

Ease of IT Administration

83

Breadth of Features

82

Quality of Features

82

Usability and Intuitiveness

81

Ease of Data Integration

80

Ease of Implementation

79

Ease of Customization

78

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

75

ServiceNow PPM Reviews

Mayank J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Likeliness to Recommend

9 /10

What differentiates ServiceNow PPM from other similar products?

It is easy and world most trusted software which is used by almost every organization to improve their business,support level through this software. SNOW is widely used and my company uses this software as a ticketing tool and supporting business needs.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular ServiceNow PPM Comparisons

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