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ShareFile Logo Award Winner Product Badge
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ShareFile

ShareFile

Composite Score
8.1 /10
CX Score
8.4 /10
Category
ShareFile
8.1 /10

What is ShareFile?

Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
5% Neutral
91% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 83

File Transfer

85

Encryption Decryption

85

High Performance

85

Authentication

85

LDAP Support

84

Large File Support

83

Data Fidelity

83

Transport Security

82

Session Monitoring

81

Quota Bandwidth Control

80

Multi Platform Support

79

Vendor Capability Ratings

Average 81

Ease of Data Integration

86

Quality of Features

84

Ease of Implementation

83

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Business Value Created

81

Ease of IT Administration

80

Ease of Customization

79

Vendor Support

79

Availability and Quality of Training

78

ShareFile Reviews

Renaud L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A reliable way to share information.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Compared to most other systems, Sharefile has very strong security and is easy to set up. The administration tools are robust and easy to use. It also has document versioning, which is useful in case corrupt files arise due to power outages.

What is your favorite aspect of this product?

ShareFile's emphasis on security is the feature I appreciate the most. The platform offers strong encryption for both data in transit and data at rest, which is crucial for protecting sensitive business documents. An additional level of security is added by its ability to carefully manage access permissions, ensuring that only authorized people can view or modify specific files.

What do you dislike most about this product?

Constant issues with logging out.

What recommendations would you give to someone considering this product?

ShareFile is the ideal tool to share information securely and optimize processes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Swati Bhardwaj S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

ShareFile enables easy file sharing

Likeliness to Recommend

10 /10

What differentiates ShareFile from other similar products?

ShareFile is a great tool for business offering robust operation in file sharing. It is an easy to use application and provides reliable file sharing platform with great customer service.

What is your favorite aspect of this product?

Secured file sharing and collaboration between teams and businesses.

What do you dislike most about this product?

Nothing as such but more advanced features could be added to enhance the product's reachability.

What recommendations would you give to someone considering this product?

It is a highly recommended product for small business looking for a secure file sharing platform. it is highly secured and a cost effective product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Atul G.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Secure and user-friendly file sharing

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

Its robust security feature, integration with other applications, custom branding option.

What is your favorite aspect of this product?

Its user-friendly design of platform makes it easy to use for both tech-Savy and those who are less tech familiar.

What do you dislike most about this product?

some users find its pricing structure at higher end and its learning curve is steep particularly for begineers.

What recommendations would you give to someone considering this product?

one should take advantage of free trial, assess your needs, train your team to reduce learning curve for beginners

Pros

  • Fair
  • Altruistic
  • Acts with Integrity
  • Generous Negotitation

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