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Simpplr Logo
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Simpplr Inc

Simpplr

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Simpplr
8.1 /10

What is Simpplr?

Simpplr's modern intranet software helps connect and engage employees to boost productivity, increase retention, and drive engagement.

Company Details


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Awards & Recognition

Simpplr won the following awards in the Employee Communications category

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Simpplr Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Simpplr.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Simpplr?

0% Negative
6% Neutral
94% Positive

Pros

  • Altruistic
  • Transparent
  • Respectful
  • Client's Interest First

Feature Ratings

Average 82

Intranet

86

Instant Messaging

86

Newsletter Creation

85

Emergency Notification

85

Single Sign-On (SSO)

83

Rewards Recognition

83

Surveys and Polling

83

Application Integration

82

Mobile

81

Employee Directory

80

News Feeds, Alerts & Notifications

80

Vendor Capability Ratings

Average 78

Ease of Implementation

85

Usability and Intuitiveness

82

Vendor Support

80

Ease of Data Integration

80

Quality of Features

79

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

77

Business Value Created

77

Ease of Customization

76

Ease of IT Administration

76

Breadth of Features

71

Simpplr Reviews

Susan J.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Implementation is fast and easy.

Likeliness to Recommend

9 /10

What differentiates Simpplr from other similar products?

Ease of use and implementation, training and mobility.

What is your favorite aspect of this product?

Communication teams have autonomy to update and create without being tethered to creating an IT ticket or waiting.

What do you dislike most about this product?

There is always room for improvement whether it's creating new features or "nice-to-have" items.

What recommendations would you give to someone considering this product?

I would highly recommend this product for those communication teams wanting to directly impact their business with real-time access to information employees need when they need it -- think 24/7/365. The capabilities create a visually appealing site that delivers with the mindset that there is governance and ownership led by marketing/corporate communications.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Jarold M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Ease of use and ability to connect and update

Likeliness to Recommend

9 /10

What differentiates Simpplr from other similar products?

It is a cloud-based solution for various industry verticals. The software also offers native mobile apps for Android and iOS devices. Key features include an employee directory, event calendar, user dashboard, activity feeds, single sign-on and content archiving. Simpplr allows employees to create profiles, share content, follow users, and participate in polls or surveys. An alternative also offers an employee directory. Managers can create social workspaces that can be customized for teams and departments.

What is your favorite aspect of this product?

Simpplr's implementation and support teams are outstanding; it has ease of use, analytics, search and speed at which users can be successful with the tool and end-user adoption, including Simpplr's fast publishing and editing capabilities is fantastic. Simpplr is constantly updating its product with new features. Unlike other intranets I have used, they implement new features before they are ready, the updates Simpplr releases work great from the day they come out.

What do you dislike most about this product?

It does not work without Internet and still has problems that the company does not solve; in the part of the administrative problem mentioned above is that, I periodically received error messages when trying to publish. They do not use their own application for help portal information. The support team is excellent and responds quickly, but if you are just trying to find information on their help site, it is a bit tedious. I would really like to see Simpplr have an admin site and a user site that I can enable in my own environment that has how-to articles and short videos.

What recommendations would you give to someone considering this product?

Working with Simpplr is easy and they respond quickly. There is no way we could have done this so quickly with another application, The setup and ongoing administration was the fastest and easiest software implementation I have ever been a part of. The product is very easy to use, it allows us to share news, events, knowledge, policies, etc with our employees in an organized manner. It is amazing that you can go from zero to launch in as few months as we did. The implementation team should be noted and thanked for keeping the client on track during the process.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Caring
  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Nice product for maintaining intranet

Likeliness to Recommend

8 /10

Pros

  • Enables Productivity
  • Effective Service
  • Includes Product Enhancements
  • Continually Improving Product

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