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SkyTab

Composite Score

7.3 /10

CX Score

7.6 /10

19 Reviews Write a Review

What is SkyTab?

SkyTab (formerly Restaurant Manager) is more than just a POS system. It’s an all-in-one restaurant platform that will transform your business - from front-of house to back-of-house and everything in between.

Company Details

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Awards & Recognition

SkyTab won the following awards in the Restaurant POS category

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2024 Emotional Footprint Champion

Latest Award, 2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

8 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

SkyTab Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SkyTab.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SkyTab?

0% Negative

5% Neutral

95% Positive

Pros

Enables Productivity
Respectful
Appreciates Incumbent Status
Performance Enhancing

Feature Ratings

Average 86

Integrations

Multiple Venue Property Concept Support

Loyalty Promotions Management

PCI Compliance

Table Reservations Management

Workforce Management

Inventory Recipe Management

Kitchen Course Management

Advanced Compliance & Statutory

Payment Processing

Mobile Capabilities

Vendor Capability Ratings

Average 84

Ease of Customization

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Vendor Support

Business Value Created

Ease of Data Integration

Breadth of Features

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

SkyTab Reviews

Role: Operations
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2020

Great product and very easy to use!

Likeliness to Recommend

6 /10

Pros

Continually Improving Product
Enables Productivity
Effective Service
Security Protects

Jillian E.

Role: Information Technology
Industry: Agriculture
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

clean and easy to use

Likeliness to Recommend

10 /10

What differentiates SkyTab from other similar products?

much easier to use and cost effective.

What is your favorite aspect of this product?

how easy it is to use

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

is easy to learn.

Pros

Helps Innovate
Continually Improving Product
Efficient Service
Effective Service

Role: C-Level
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Easy to use, and cost effectiveness were paramount

Likeliness to Recommend

7 /10

Pros

Trustworthy
Saves Time
Respectful
Fair

Cons

Charges for Enhancements

Latest Research

SkyTab

What is SkyTab?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

2019 Data Quadrant Gold Medalist

SkyTab Ratings

80 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love SkyTab?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Multiple Venue Property Concept Support Manage POS system definitions, menu items, pricing for various venues from a single dashboard and is flexible to support a variety of restaurant concepts

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

PCI Compliance PCI, EMV compliance in conjunction with mandatory tokenization

Table Reservations Management The solution tracks table status and allows servers to be assigned to specific tables.

Workforce Management Provides time & attendance capabilities to track staff time and performance/KPIs and coordinates scheduling in accordance with regulations & business needs.

Inventory Recipe Management Tracks inventory in stock and in-transit, can post alerts based on availability of ingredients. Full recipe, ingredient and product-costing capabilities

Kitchen Course Management The solution includes KDS support and assists in kitchen production by printing/displaying/routing orders, coursing, recipes by prep line, or other criteria.

Advanced Compliance & Statutory PCI, EMV compliance in conjunction with mandatory tokenization, Gaming compliance for comp accounting/integration. Jurisdictional Invoicing and tax (ie: VAT)

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Mobile Capabilities Allows staff with mobile tablets to take orders, accept online orders and managers to access mobile real-time reporting, KPIs and alerts on smartphones.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

SkyTab Reviews

Great product and very easy to use!

Likeliness to Recommend

Pros

Jillian E.

clean and easy to use

Likeliness to Recommend

Pros

Easy to use, and cost effectiveness were paramount

Likeliness to Recommend

Pros

Cons

Most Popular SkyTab Comparisons

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Revel

Title

Feature Ratings

Integrations

Multiple Venue Property Concept Support

Loyalty Promotions Management

PCI Compliance

Table Reservations Management

Workforce Management

Inventory Recipe Management

Kitchen Course Management

Advanced Compliance & Statutory

Payment Processing

Mobile Capabilities

Vendor Capability Ratings

Ease of Customization

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Vendor Support

Business Value Created

Ease of Data Integration

Breadth of Features

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement