What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Gordon W.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Very quick messaging and reliable
Likeliness to Recommend
What differentiates Slack from other similar products?
I dont find much difference
What is your favorite aspect of this product?
Good instant messaging
What do you dislike most about this product?
Sometimes it hangs up
What recommendations would you give to someone considering this product?
learn it capabilities
Pros
- Reliable
- Enables Productivity
- Security Protects
- Performance Enhancing
Adriana J.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
Improves collaboration and communication
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack's success in facilitating internal communication and collaboration among all designated employees and work teams has resulted in increased overall productivity, sustained project success, and a smoother flow of information throughout the company.
What is your favorite aspect of this product?
It has been an invaluable tool for fostering cooperation and collaboration among my colleagues, and I use it to keep in touch with them. The ease with which we can share information, files in various formats and documentation related to our projects is amazing, and the features it includes are perfect for keeping teams in sync and moving forward efficiently. For me, channeling communication has been a boon to workflow, and the ability to automate mundane activities is a fantastic benefit.
What do you dislike most about this product?
After installation, it was running slow all the time, so we applied new updates and it worked. I have no complaints with this product; it is amazing and innovates quickly.
What recommendations would you give to someone considering this product?
Slack allows us to collaborate and communicate with each other when, where and how it suits us best. Everyone in the company will appreciate it even more if they can automate some of their daily tasks. When it comes to managing, organizing, communicating and collaborating, the benefits are manifold. Everyone should do it.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Anant U.
- Role: Student Academic
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Easy and Efficient team collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
The easy interface and the ability to make many modifications in a group.
What is your favorite aspect of this product?
Intuitive Interface
What do you dislike most about this product?
Less frequency of updates
What recommendations would you give to someone considering this product?
Test it with your team if they are comfortable changing from their previous software as It has many features and some may find it overwhelming
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Effective Service