What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Aman S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Practical, Intuitive & Easy to Use
Likeliness to Recommend
What differentiates Slack from other similar products?
User Experience & Interface, Features, Functionality, Seamless Integrations
What is your favorite aspect of this product?
Drag & Drop Sharing
What do you dislike most about this product?
1 GB Upload Limit :P
What recommendations would you give to someone considering this product?
Should definitely go for it, if considering for an organization of any size
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Arunkumar R.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Mar 2024
Make communication with team and peers
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack have separate channel for different each channel team communication and giving the time to time notification.slack have ai powered platform make team communication and security of service.
What is your favorite aspect of this product?
Channel communication and works management.provide clear communication with teams and peers.
What do you dislike most about this product?
Nothing dislike in slack everything is good to use.
What recommendations would you give to someone considering this product?
Slack is very comfortable platform for communication with team
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
hector m.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Elegant simplification of the use of slack
Likeliness to Recommend
What differentiates Slack from other similar products?
The cost of slack is far much better compared to it's competitors
What is your favorite aspect of this product?
It's ease of use and implementation. I love how quick you can learn and adapt to slack tool with the help of a available tutorial and documentation. The direct messaging features works superbly and it helps us communicate with our teams members
What do you dislike most about this product?
I have not discovered any disadvatage or failing aspect of slack.
What recommendations would you give to someone considering this product?
I would give slack a high rating because of it's effectiveness and would highly recommend it to everyone
Pros
- Friendly Negotiation
- Appreciates Incumbent Status
- Reliable
- Performance Enhancing