What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Ankit W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Best communication tool
Likeliness to Recommend
What differentiates Slack from other similar products?
The best feature of Slack is that it allows one to collaborate with external organizations and it smoothly integrates with Jira and Google Drive.
What is your favorite aspect of this product?
I like the feature of the ability to create groups for privately focused conversations and emoji reactions to messages.
What do you dislike most about this product?
Slack relies on third-party app integration for managing workflows which could be an issue.
What recommendations would you give to someone considering this product?
I would highly recommend for this tool.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Aashu K.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2024
Complete functionality and Integration.
Likeliness to Recommend
What differentiates Slack from other similar products?
It is easy to use and best of all the customer support is very knowledgeable and cooperative, Also the navigation through the app is smooth.
What is your favorite aspect of this product?
I like its easy to use ,complete functionality and the ability to integrate with other applications. The real time messaging aspect of the platform, the organization of channels and the ability to share files, turns it into a must have tool in any working teamwork. The ability to integrate with so many third party applications as found with the app director of slack increases its versatility.
What do you dislike most about this product?
The issue of information overload because this occurs when there are numerous channels particularly in large teams. Moreover there have been some complains with the application like slow response time and poor connectivity.
What recommendations would you give to someone considering this product?
It would be good step to come up with advance thread director as some people tend to forget threat the threads existed or there are threads but they are not well managed like issue in organization.
Pros
- Continually Improving Product
- Performance Enhancing
- Inspires Innovation
- Respectful
Vinay K.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2024
Unlocking seamless team collobaration
Likeliness to Recommend
What differentiates Slack from other similar products?
Its have a community and ecosystem which differentiate it from other similar products
What is your favorite aspect of this product?
Real time messaging and file sharing
What do you dislike most about this product?
Free version have a limitation of message storage
What recommendations would you give to someone considering this product?
Before committing to paid veeron try free version find your requirement and if it fits to you go with paid version.
Pros
- Enables Productivity
- Effective Service
- Helps Innovate
- Continually Improving Product