What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Uma Mahesh M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
easy to use
Likeliness to Recommend
What differentiates Slack from other similar products?
it is easy to use
What is your favorite aspect of this product?
nice for team meetings and collaboration
What do you dislike most about this product?
no dislikes
What recommendations would you give to someone considering this product?
best to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ketan D.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Oct 2024
Easy to use
Likeliness to Recommend
What differentiates Slack from other similar products?
Easy to use, Fast and efficient
What is your favorite aspect of this product?
Messaging feature
What do you dislike most about this product?
good themes
What recommendations would you give to someone considering this product?
improve theming
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Kasan P.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
"Fun for team discussion, though it can get messy"
Likeliness to Recommend
What differentiates Slack from other similar products?
When it comes to team chats, Slack is way more popular than Google Chat or Microsoft Teams. With personalized emojis, GIFs, and a ton of connectors, it's more lighthearted, whereas Teams feels more somber and task-oriented. Slack is an excellent tool for teamwork, but if your team is large and has several channels, it may become disorganized quickly.
What is your favorite aspect of this product?
I love how easy it is to create channels for different projects and how the personalized emoticons and replies make team communication fun. Google Drive, Trello, and other tool integrations help. Recently added Huddles allow you to jump into audio discussions for fast team talks. The amazing Slack mobile app lets you stay connected anywhere. It's just fun team communications.
What do you dislike most about this product?
However, it may get rather overwhelming! It's challenging to stay on top of every topic when you participate in too many channels, and the alerts never stop. Additionally, Slack sometimes lags, particularly if you have a large number of files and messages. You're out of luck if you need to review previous communications since the free version restricts the amount of messages you may send and receive. Small teams will find it ideal, while large teams may find it disorganized.
What recommendations would you give to someone considering this product?
Slack is fantastic if your team needs a lively, dynamic conversation platform. It's fantastic for teamwork and lightening up the seriousness of job. Microsoft Teams could be a better option, nevertheless, if you want something more professional and orderly or if you belong to a larger team. For creative teams looking for a laid-back and entertaining approach to keep in contact, Slack is ideal; yet, if you neglect channel management, it can become chaotics.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy