What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
SUDHANSU K.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Feb 2024
Very good app
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack stands out from other similar products primarily due to its intuitive user interface, robust integrations with third-party apps and services, extensive customization options, powerful search functionality, and emphasis on team collaboration through channels and threads. Additionally, Slack offers a wide range of communication features, such as voice and video calls, screen sharing, file sharing, and the ability to create and automate workflows with its Slack API and app directory
What is your favorite aspect of this product?
one standout aspect of Slack is its seamless integration with various third-party apps and services, allowing users to centralize their workflow and communication within one platform. This versatility enhances productivity.
What do you dislike most about this product?
Nothing is disklike
What recommendations would you give to someone considering this product?
You can buy this product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
João Pedro A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
The best communication tool!
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack it's easier to use and has a way better UX.
What is your favorite aspect of this product?
Simplicity.
What do you dislike most about this product?
It may have some bugs on the mobile use on ios
What recommendations would you give to someone considering this product?
Give it a try, it's free!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alexis A.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
The more I use Slack, the more I like it.
Likeliness to Recommend
What differentiates Slack from other similar products?
Plugins and integrations with third-party applications. Plus there are no additional costs to synchronize the tools you already use.
What is your favorite aspect of this product?
The more I use Slack, the more I like it... Your options the messaging services are amazing, the messages tend to be accurate, the integrations with other apps have helped me figure out the best way to use Slack for my needs, and the support is very dedicated.
What do you dislike most about this product?
I'm pleased with Slack.
What recommendations would you give to someone considering this product?
Extensive messaging options, works immediately with other platforms of your choice, these will help you discover how to use Slack for your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features