What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Amir M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2024
Slack for Instant Messaging
Likeliness to Recommend
What differentiates Slack from other similar products?
Easy to create and administer channels and pin messages to highlight. Very convenient for instant messaging and integrations with third party applications
What is your favorite aspect of this product?
Provides all standard instant messaging features along with easy third party integrations with calendar, hooks for alerts, other video conferencing apps.
What do you dislike most about this product?
Cannot schedule a meeting with slack. You can use it for calls/huddle but you need another video conferencing apps for a scheduled meeting
What recommendations would you give to someone considering this product?
Go through the offerings and limitation before purchasing
Pros
- Helps Innovate
- Continually Improving Product
- Saves Time
- Reliable
Annam K.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jan 2024
Easy to use and is a fantastic replacement to team
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack really feels like a business chat environment with personal touches. It has all the emoji's which makes having conversation much simpler and friendly
What is your favorite aspect of this product?
I like the coloration and screen sharing options. Having huddles with groups right away
What do you dislike most about this product?
I wish it was integrated with an email
What recommendations would you give to someone considering this product?
GO for it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Sobia K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
A Game-Changer for Streamlined Teamwork
Likeliness to Recommend
What differentiates Slack from other similar products?
It stands out for its superior user interface, extensive integration capabilities with numerous third-party apps, and robust communication features that foster real-time collaboration. Its unique channel-based messaging system allows for organized, topic-specific conversations, enhancing team coordination.
What is your favorite aspect of this product?
Slack offers powerful search functionality, making information retrieval quick and efficient. These elements combined create a more seamless and integrated team communication experience compared to other similar products.
What do you dislike most about this product?
sometimes I miss notifications or enter makes things go published
What recommendations would you give to someone considering this product?
Fully explore its channel organization feature to keep conversations topic-focused and manageable. Also, take advantage of Slack's powerful search functionality for easy information retrieval. Start with the free version to understand its fit for your team, and consider the paid plans for more advanced features as your needs evolve."
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity