What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Eric Q.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Oct 2024
The Ultimate Hub for Organized Teamwork
Likeliness to Recommend
What differentiates Slack from other similar products?
Well, compared to other messaging tools, Slack’s real magic lies in its integration capabilities.
What is your favorite aspect of this product?
we often have multiple campaigns running simultaneously, and having dedicated channels for each one makes tracking progress a breeze.
What do you dislike most about this product?
Even with Do Not Disturb settings, I feel like there’s room for better control over what pings you and what doesn’t.
What recommendations would you give to someone considering this product?
First, make sure to set up custom notifications and snooze periods for specific channels to avoid that notification overload. Also, don't be shy about using Slack’s integrations
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Sayyam S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
slack: for easy communication with team
Likeliness to Recommend
What differentiates Slack from other similar products?
the user friendly interface and so many third party app integration diffrentiates slack from others.
What is your favorite aspect of this product?
the integration with tools like calendar and trello helps me a lot to do my work much fast and efficient
What do you dislike most about this product?
the thing that i dislike about slack is when join so many channnels the notification become too cluttered.
What recommendations would you give to someone considering this product?
i recommend to try free version first if you like it you can go with it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Daniel G.
- Role: Consultant
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2024
Honest Opinion on Slack 2024
Likeliness to Recommend
What differentiates Slack from other similar products?
Ease of deployment and usability across every device. Support super-quality VOiP audio calls,LVS,BIM and IMM chats,task (assignment) scheduling, team advocacy platform.
What is your favorite aspect of this product?
Suit all purposes and industries.
What do you dislike most about this product?
It has it all.
What recommendations would you give to someone considering this product?
No second thought, pick it
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Effective Service