What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Valeria d.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Jan 2024
so many features, makes your life easier!!
Likeliness to Recommend
What differentiates Slack from other similar products?
I'm part of a fully distributed team and slack has made communication so much easier!
What is your favorite aspect of this product?
How customizable it is!
What do you dislike most about this product?
I don't think I've encountered an issue with slack so far.
What recommendations would you give to someone considering this product?
Compare it with other products in the market, you won't find anything better than slack!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Zihni S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Amazing product. Always easy to use
Likeliness to Recommend
What differentiates Slack from other similar products?
Much better integrations than anyone else
What is your favorite aspect of this product?
Ease of use, features and notifications
What do you dislike most about this product?
Nothing really, it's a learning curve the first time though.
What recommendations would you give to someone considering this product?
Make it your own. Configure the sidebar and themes
Pros
- Reliable
- Enables Productivity
- Acts with Integrity
- Client's Interest First
Enrique A. D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Great way to communicate in communities!
Likeliness to Recommend
What differentiates Slack from other similar products?
For me Slack distinguishes itself in the crowded collaboration tools market through its intuitive interface, real-time communication features, and robust integration capabilities. Its channel-based organization fosters efficient team communication, enabling focused discussions and reducing information clutter. Slack's powerful search functionality ensures quick access to relevant information. The platform's seamless integration with numerous third-party apps enhances productivity by consolidating workflows. Unique features like channels, direct messages, and threads provide flexibility in communication styles.
What is your favorite aspect of this product?
What I like about Slack The ability to create channels, direct messages, and threads facilitates organized and focused discussions. Users value the platform's real-time communication capabilities, seamless integration with third-party apps, and robust search functionality. Additionally, the customization options, such as notification settings and user profiles, contribute to a personalized and efficient user experience. Ultimately, the aspects users find most favorable depend on their specific collaboration and communication needs.
What do you dislike most about this product?
Something that maybe concerns about Slack's pricing, especially for larger teams, as costs can escalate with increased usage. Additionally, there have been occasional criticisms about the learning curve for new users, particularly in understanding the organization of channels and features. Some users also highlight potential distractions due to constant notifications, although these can be customized.
What recommendations would you give to someone considering this product?
For those considering Slack, it's crucial to assess team communication needs. Explore the platform's features, ensuring they align with your workflow. Take advantage of the extensive integration options to streamline processes. Customize notification settings to minimize distractions and tailor the platform to your preferences. Invest time in learning Slack's organizational structure, including channels and threads, to enhance collaboration. Evaluate the pricing structure based on team size and usage. For me is very good way to communicate in online communities members.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy