What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Shubham M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2024
Its quite easy to use and fast communication tool
Likeliness to Recommend
What differentiates Slack from other similar products?
Its easy to use ability and fast response system
What is your favorite aspect of this product?
Its privacy and security towards chat boxes
What do you dislike most about this product?
Sometimes the recent chats doesn’t show up
What recommendations would you give to someone considering this product?
Always see the feasibility since it always for a bigger group of employees
Pros
- Continually Improving Product
- Trustworthy
- Effective Service
- Caring
Sanket B.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Slack - Turning Messy Work into Organised Harmony
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack takes safety seriously. It has special features, like double-checking your identity and turning information into secret codes. Plus, it has certificates to show it follows all the rules, making sure your important business talks stay safe and sound.
What is your favorite aspect of this product?
My favourite aspect of Slack is the way it turns finding old messages, files, or information into a breeze. It's like having a magic search button that quickly gets you what you need.
What do you dislike most about this product?
If you want the cool extra features and more space in Slack, you'll have to pay. The basic version is free, but if you're on a tight budget or have a small team, the added costs for the fancy stuff might be something to think about.
What recommendations would you give to someone considering this product?
If some folks on your team are new to Slack, think about giving them a little training or helpful guides. Getting them used to how Slack works can really make the team work smoother and get things done faster.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Liliane L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Likeliness to Recommend
Pros
- Enables Productivity
- Unique Features
- Helps Innovate
- Continually Improving Product