What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Kishan Y.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2024
The best team collaboration tool.
Likeliness to Recommend
What differentiates Slack from other similar products?
Workflow automation makes slack ideal for productive teams.
What is your favorite aspect of this product?
In huddles, video and screen sharing facilitate rapid meetings.
What do you dislike most about this product?
Managing threaded conversations can be complicated.
What recommendations would you give to someone considering this product?
Recommended for enterprises seeking robust integration, automation, and scalable communication.
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
Gaurav G.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2024
Good product for cross geographical collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
It has lot of features and the favorite part is multiple instances can be deployed or made depending on different projects.
What is your favorite aspect of this product?
Good for consulting companies.
What do you dislike most about this product?
The product is good. There is nothing to dislike
What recommendations would you give to someone considering this product?
It is a good product with collaboration as the key. You can go ahead.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Scarpato A.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2024
Effective Collaboration and Project Management
Likeliness to Recommend
What differentiates Slack from other similar products?
It offers amazing Workforce management, and also handles team communication.
What is your favorite aspect of this product?
With Slack, delivering projects is easy and it eases employee communication. In addition, it's a great business Workforce management software.
What do you dislike most about this product?
It's very resourceful and Slack hasn't given me reasons to complain.
What recommendations would you give to someone considering this product?
I'm recommending Slack for being great as a Workforce Manage software.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy