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Slack Logo Award Winner Product Badge
Slack Logo Award Winner Product Badge
Slack

Slack

9.0 /10
Category
Slack
9.0 /10

What is Slack?

Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.

Company Details


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Slack Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Slack.

91 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Slack?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

Instant Messaging

92

Notifications

88

File Sharing Collaboration

87

Integration With Productivity Tools

86

Cross Platform Support

86

Granular Access Management

86

Search

85

Document Collaboration

83

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

Availability and Quality of Training

82

Slack Reviews

Kishan Y.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

The best team collaboration tool.

Likeliness to Recommend

10 /10

What differentiates Slack from other similar products?

Workflow automation makes slack ideal for productive teams.

What is your favorite aspect of this product?

In huddles, video and screen sharing facilitate rapid meetings.

What do you dislike most about this product?

Managing threaded conversations can be complicated.

What recommendations would you give to someone considering this product?

Recommended for enterprises seeking robust integration, automation, and scalable communication.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

Gaurav G.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Good product for cross geographical collaboration

Likeliness to Recommend

8 /10

What differentiates Slack from other similar products?

It has lot of features and the favorite part is multiple instances can be deployed or made depending on different projects.

What is your favorite aspect of this product?

Good for consulting companies.

What do you dislike most about this product?

The product is good. There is nothing to dislike

What recommendations would you give to someone considering this product?

It is a good product with collaboration as the key. You can go ahead.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Scarpato A.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Effective Collaboration and Project Management

Likeliness to Recommend

9 /10

What differentiates Slack from other similar products?

It offers amazing Workforce management, and also handles team communication.

What is your favorite aspect of this product?

With Slack, delivering projects is easy and it eases employee communication. In addition, it's a great business Workforce management software.

What do you dislike most about this product?

It's very resourceful and Slack hasn't given me reasons to complain.

What recommendations would you give to someone considering this product?

I'm recommending Slack for being great as a Workforce Manage software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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