What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Brian John W.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2024
Easy to use communication app
Likeliness to Recommend
What differentiates Slack from other similar products?
IMO, Slack offers better large group (25+) conversation than Teams.
What is your favorite aspect of this product?
The ability to communicate & share files amongst a large group.
What do you dislike most about this product?
Nothing at the moment.
What recommendations would you give to someone considering this product?
Definitely an excellent addition to a company that uses large group communication. More reliable than email for immediate communication.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rimsha R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Ultimate tool for remote teamwork
Likeliness to Recommend
What differentiates Slack from other similar products?
The user friendly interface of slack allow user to easily navigate through application and this thing differentiates it from other products.
What is your favorite aspect of this product?
my favourite aspect about slack is that it has user friendly interface and supports wide range of third party integration
What do you dislike most about this product?
The only thing i dislike about slack is its notification overload problem due to many channels.
What recommendations would you give to someone considering this product?
I recommend to use free version first so you can know about the software if it fits your needs you can continue.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Parth M.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2024
Great professional messaging platform.
Likeliness to Recommend
What differentiates Slack from other similar products?
It allows to create multiple threads and easy to use.
What is your favorite aspect of this product?
It’s very popular between new grades and makes easier for new employees to adapt.
What do you dislike most about this product?
Audio quality can be improved.
What recommendations would you give to someone considering this product?
Try to use as many features as possible. It makes life easier.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Saves Time