What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Alfred N.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Slack is all you need!
Likeliness to Recommend
What differentiates Slack from other similar products?
I think that the interface and the user experience are so much ahead of time compared to many others, reminiscent of a modern MSN for companies but with all the possibilities that you need to adapt as needed.
What is your favorite aspect of this product?
Slack works a bit like our company's hub and allows all communication to different departments to flow in different forms, which really keeps us hygienic. I really like that.
What do you dislike most about this product?
Would have liked more local support.
What recommendations would you give to someone considering this product?
Slack is an incredibly good choice if you are looking for a system that will streamline your communication but at the same time make it more efficient in a smooth way.
Pros
- Performance Enhancing
- Trustworthy
- Caring
- Client Friendly Policies
Kelvin M.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2024
Slack is a good to work.
Likeliness to Recommend
What differentiates Slack from other similar products?
Good Desing
What is your favorite aspect of this product?
The fast way to communicate with the team.
What do you dislike most about this product?
Nothing is a nice tool for me.
What recommendations would you give to someone considering this product?
Buy this product and try to use all the features.
Pros
- Client Friendly Policies
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
virgilio b.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2024
Great tool for communication and collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
Simplicity and dependability of the tool
What is your favorite aspect of this product?
Easy to use and great for building channels
What do you dislike most about this product?
None as of the moment
What recommendations would you give to someone considering this product?
this is best for large companies
Pros
- Helps Innovate
- Effective Service
- Includes Product Enhancements
- Continually Improving Product