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Slack Logo Award Winner Product Badge
Slack Logo Award Winner Product Badge
Slack

Slack

9.0 /10
Category
Slack
9.0 /10

What is Slack?

Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.

Company Details


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Slack Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Slack.

91 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Slack?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

Instant Messaging

92

Notifications

88

File Sharing Collaboration

87

Integration With Productivity Tools

86

Cross Platform Support

86

Granular Access Management

86

Search

85

Document Collaboration

83

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Business Value Created

87

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

Availability and Quality of Training

82

Slack Reviews

Alfred N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Slack is all you need!

Likeliness to Recommend

10 /10

What differentiates Slack from other similar products?

I think that the interface and the user experience are so much ahead of time compared to many others, reminiscent of a modern MSN for companies but with all the possibilities that you need to adapt as needed.

What is your favorite aspect of this product?

Slack works a bit like our company's hub and allows all communication to different departments to flow in different forms, which really keeps us hygienic. I really like that.

What do you dislike most about this product?

Would have liked more local support.

What recommendations would you give to someone considering this product?

Slack is an incredibly good choice if you are looking for a system that will streamline your communication but at the same time make it more efficient in a smooth way.

Pros

  • Performance Enhancing
  • Trustworthy
  • Caring
  • Client Friendly Policies

Kelvin M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Slack is a good to work.

Likeliness to Recommend

9 /10

What differentiates Slack from other similar products?

Good Desing

What is your favorite aspect of this product?

The fast way to communicate with the team.

What do you dislike most about this product?

Nothing is a nice tool for me.

What recommendations would you give to someone considering this product?

Buy this product and try to use all the features.

Pros

  • Client Friendly Policies
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

virgilio b.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Great tool for communication and collaboration

Likeliness to Recommend

9 /10

What differentiates Slack from other similar products?

Simplicity and dependability of the tool

What is your favorite aspect of this product?

Easy to use and great for building channels

What do you dislike most about this product?

None as of the moment

What recommendations would you give to someone considering this product?

this is best for large companies

Pros

  • Helps Innovate
  • Effective Service
  • Includes Product Enhancements
  • Continually Improving Product

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