What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Riya D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Tool that helps me enhance my collaboration!
Likeliness to Recommend
What differentiates Slack from other similar products?
When I use Slack, I notice how it simplifies communication and collaboration. Slack easily integrates with a wide range of tools and services I already use, such as Google Drive, Trello, and GitHub. Its channel-based organization makes keeping my conversations focused and accessible easy, and the search functionality helps me quickly find important information and past discussions.
What is your favorite aspect of this product?
I really appreciate Slack's versatility in communication. I love how I can flawlessly switch between direct messages and group channels, which makes it easy for me to stay organized and on top of different conversations. The integration with other tools also improves my productivity, allowing me to manage tasks and projects without having to bounce between multiple apps. Overall, Slack's ability to smooth communication and collaboration benefits me to a great extent.
What do you dislike most about this product?
So far, I haven't faced any problem.
What recommendations would you give to someone considering this product?
I would say make use of its organizational features such as creating channels for specific projects or topics and using threads to maintain focused conversations.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Sayyam M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2024
A comprehensive review on slack
Likeliness to Recommend
What differentiates Slack from other similar products?
I think the channel based system of slack is the thing which differentiates it.
What is your favorite aspect of this product?
My favourite aspect of slack is channel based system organisation which allows me to create dedicated channels for different topics.
What do you dislike most about this product?
I must say when I join multiple channels it becomes hard for me to use it as notification gets overloaded.
What recommendations would you give to someone considering this product?
I recommend that first you should establish communication guidelines and then customize notification settings accordingly.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Suraj N.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2024
Easy to use, best in market
Likeliness to Recommend
What differentiates Slack from other similar products?
Eae of use.
What is your favorite aspect of this product?
Having groups with colleagues
What do you dislike most about this product?
Huddles sometimes doesn't detect the microphone
What recommendations would you give to someone considering this product?
One of the collaboration tools
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing