What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Jamie G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Lifeblood of the business
Likeliness to Recommend
What differentiates Slack from other similar products?
On the face of things, Slack is similar to other IM products. But it’s so easy to use and facilitates productivity in a way that other tools never have
What is your favorite aspect of this product?
The easy creation and archiving of Channels
What do you dislike most about this product?
Nothing, its ideal
What recommendations would you give to someone considering this product?
Definitely buy it, its a must
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Mukesh K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Enhance Productivity
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack's platform streamlines your tools and workflows so that they're all in one place, and that lifts the mental load of jumping from app to app.
What is your favorite aspect of this product?
Slack features keep teams connected. Organise conversations, automate processes, integrate apps and find the information that you need.
What do you dislike most about this product?
After sometimes its clean the chat without any conversation.
What recommendations would you give to someone considering this product?
Simply use it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Kanishka T.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Nov 2024
Amazing app and very convenient
Likeliness to Recommend
What differentiates Slack from other similar products?
Easy connectivity
What is your favorite aspect of this product?
Creative interface and easy to use
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
It’s very easy to use
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features