What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Rahul C.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted May 2024
Cool Product !
Likeliness to Recommend
What differentiates Slack from other similar products?
In utility and Business value, No one comes near Slack.
What is your favorite aspect of this product?
Variety of Integrations it provide.
What do you dislike most about this product?
No major dislikes. But pricing might be an issue for some users.
What recommendations would you give to someone considering this product?
Go for it. I liked this a lot. Cool product with immense business value. But look at the pricing, might be expensive for some users.
Pros
- Performance Enhancing
- Efficient Service
- Fair
- Friendly Negotiation
Harshil G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Great product
Likeliness to Recommend
What differentiates Slack from other similar products?
Its groups are great with private channels and seamless ui
What is your favorite aspect of this product?
Little to no lag
What do you dislike most about this product?
It's huddle and screen share can be improved
What recommendations would you give to someone considering this product?
Minimal ui with easily accessible features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Phil S.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted May 2024
Streamlined Workflows
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack offers something truly special: bringing everyone under one digital roof
What is your favorite aspect of this product?
We've set up dedicated channels for everything – brainstorming conservation campaigns, sharing industry news, even a casual work channel
What do you dislike most about this product?
It's easy to get information overload.
What recommendations would you give to someone considering this product?
Just make sure you establish clear channel guidelines and encourage your team to utilize features like "Do Not disturb" to stay focused.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Inspires Innovation