What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Peter K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Great application!
Likeliness to Recommend
What differentiates Slack from other similar products?
Nothing differentiates
What is your favorite aspect of this product?
Simplicity and compatibility
What do you dislike most about this product?
It has soo many modules
What recommendations would you give to someone considering this product?
I'll recommend them to use if they want to collaborate
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bob D.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2024
Great and efficient platform
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack is our company private email - its a very unique platform
What is your favorite aspect of this product?
Slack provides company privacy for email and sensitive documents
What do you dislike most about this product?
There is nothing I dislike about Slack - everyone at the Leverage Agency loves it
What recommendations would you give to someone considering this product?
I would highly recommend Slack to anyone in the sales industry
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Raul M.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted May 2024
Resourceful tool for a remote environment
Likeliness to Recommend
What differentiates Slack from other similar products?
Very effective and ease to use in your day to day. Great tool for sharing documents, videos, audios and helpful for remote teams.
What is your favorite aspect of this product?
The easy way of sharing docs and ping your favourite ones
What do you dislike most about this product?
Maybe you could be overwhelmed for the number of different groups and the way they are listed in just a single column
What recommendations would you give to someone considering this product?
I recommend this product, mainly if you work remotely or with different departments, countries and projects.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Helps Innovate